Senior Customer Success Manager
Company: Salesforce.com, inc.
Posted on: September 22, 2022
Automate AI-powered, 1-to-1 moments in real time for marketing,
sales, and service. Treat every customer as unique individuals and
reduce costs. 50% increase in conversions* Source: FY23 Salesforce
Customer Success Metrics Survey Attract and retain customers with
behavioral insights. Understand individual customer affinities and
intent in real time. Individualize real-time moments with AI.
Automatically deliver the right content, products, and offers to
each customer as they interact. Test and optimize everywhere.
Quickly deploy A/B/n testing to optimize journeys for conversion
and cost savings. Connect the online and offline journey. Reduce
churn and increase lifetime value with connected customer journeys
across each touchpoint over time. Make personalization effective
and easy. feature Deliver 1-to-1 engagement that drives revenue.
Engage customers in the moment with AI and real-time data.
Determine personalized next-best actions - -rooted in business
value. feature Personalize web and email experiences. Optimize your
website and emails with dynamic content to meet each customer's
needs in real time feature Drive revenue with behavioral and
product triggers. Optimize your website and emails with dynamic
content to meet each customer's needs in real time feature Connect
to sales and service data. Inspire next best actions for customers
by linking your CRM and service data feature Combine A/B testing
with personalization. Launch A/B tests and view results in real
time to optimize on the fly. feature Design and deploy surveys to
website visitors. Draw from response data to inform customer
experiences in real time. Idaho Central Credit Union makes every
finance moment personal. Personalization allows us to support our
membership, to be available, and present relevant and efficient
content to members when they are engaging with our brand through
every channel. Marketing Digital Director at Idaho Central Credit
Union Top brands are making interactions smarter, easier, and
faster. What's new in marketing personalization? Ready to learn
more about Marketing Cloud? Let's chat. Ask about Salesforce
products, pricing, implementation, or anything else - our highly
trained reps are standing by, ready to help. No credit card
required. No software to install. Get hands on our leading digital
marketing platform - powered by the world's #1 CRM. -
Keywords: Salesforce.com, inc., Somerville , Senior Customer Success Manager, Accounting, Auditing , Somerville, Massachusetts
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