Automotive Service Advisor
Company: LESLIE T HASKINS INC
Location: Wellesley
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) matching Bonus
based on performance Dental insurance Health insurance Paid time
off Training & development Vision insurance Job description:
Haskins Automotive is seeking a full-time experienced Service
Advisor. Competitive compensation and benefits package with
significant opportunity for career growth. Haskins Automotive is a
full-service independent dealer shop located in downtown Wellesley.
All inquiries will be handled in strict confidence. Automotive
Service Advisor Job Description: Initiates automotive services and
repairs by ascertaining performance problems and services
requested; developing estimates; writing repair orders; maintaining
customer rapport and records. Strong customer service and
communication skills are required. Schedule is 7:30am- 5:00pm
Monday-Friday and 1 Saturday per month 8:00am- 1:00pm. Automotive
Service Advisor Job Duties: -Ascertains automotive problems and
services by listening to customer's description of symptoms;
clarifying description of problems; conducting inspections;
checking vehicle maintenance records; examining service schedules.
- Develops estimates by costing materials, supplies, and labor;
calculating customer's payment. -Prepares repair orders (RO) by
describing symptoms, problems, and causes discovered, as well as
repairs and services required; obtaining approval signatures;
entering RO into service database system. -Maintains customer
rapport by explaining estimates and expected return of vehicle;
obtaining customer's approval of estimates; obtaining and providing
contact telephone numbers; answering questions and concerns;
arranging towing and temporary transportation. -Maintains
automotive records by recording problems and corrective actions
planned. Skills/Qualifications: -Sales driven individual who is
extremely organized and goal oriented -Self-starter with capability
to implement and develop new processes -Successfully communicate
with others with the ability to work collaboratively within a team
-Minimum of three years of experience as an automotive service
writer -Service advisor experience focused on European brands is
preferable Haskins Automotive benefits include: -Health Insurance
w/ Company Contribution -Dental Coverage -Vision Coverage -401(K)
Retirement Plan w/ Percentage Match! -Paid Holidays -Paid Personal
Time Off (PTO) Days- 13 Days per Year! -Paid Training & Career
Development Program -Employee Purchase Plan -AFLAC Voluntary
Benefits Package License/Certification: Driver's License (Required)
Work Location: In person
Keywords: LESLIE T HASKINS INC, Somerville , Automotive Service Advisor, Customer Service & Call Center , Wellesley, Massachusetts
