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Network Engineer 2

Company: Partners Healthcare System
Location: Somerville
Posted on: January 10, 2022

Job Description:

General Summary/ Overview:
Under the direction of the Manager of Network Engineering, the Engineer 2 monitors the Network Engineering work requests, provisioning queue, and incident queue through a computerized tracking system and assumes (or delegates to other team members) responsibility for incoming requests.
Principal Duties and Responsibilities:

  • Monitors and manages incoming work, provisioning of network workflows, and incident requests.
  • Other support tasks, duties, and responsibilities may be assigned depending on workload and the employee's skill level. Examples include hardware installations, troubleshooting, and DNS / DHCP administration.
  • Occasional after hours and weekend work may be required in order to perform tasks that cannot be done during business hours.
  • The engineer will be expected to participate in the Network Engineering on call rotation and will carry a pager and/or cell phone 24x7.
  • Complies with all Network Engineering services, policies, and procedures.
  • Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
  • Other duties as assigned
  • Valid Cisco Certified Network Associate certification.
  • Valid Wireless certification is desirable (CCNA and/or CWNA).
  • Bachelor's degree in a technical field or equivalent experience.
  • 3 years' experience with networking and internetworking devices and software. Experience with large mission-critical internetworks required.

    Competencies in the following:

    • Cisco Routing and switching knowledge with Nexus, Catalyst, and Integrated Service Routers.
    • Experience with administrating DNS / DHCP systems.
    • Web technologies.
    • Routing protocols - MPLS, BGP and OSPF.
    • Network protocols - Spanning Tree, VLANs, 802.1Q, and VPC.
    • Cisco Wireless technology - Wireless Controllers and Wireless Access Points.
    • Customer Service.
    • Project Management.
    • Teamwork.

Keywords: Partners Healthcare System, Somerville , Network Engineer 2, Engineering , Somerville, Massachusetts

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