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Engineering Technician 3

Company: Dell
Location: Somerville
Posted on: September 24, 2022

Job Description:

Engineering Technician 3Our impressive Engineering Technician team at Dell Technologies is vital to the success of ground-breaking engineering developments. -Our engineers rely on their assistance, which means that our global reputation as innovators is assured. Join us to do the best work of your career and make a profound social impact as an -Engineering Technician 3 -in our -Lab Operations -Team in Hopkinton, MA.What you'll achieveDeploying IT arrays, servers, switches in the various engineering environments by setting them up by placing tile cutouts, moving power connections in place, put racks on tile, mounting arrays, servers, switches in racks, powering the racks of equipment, running Fiber trunks, Ethernet cables between arrays and servers to the appropriate switches. Documenting connections, updating lab maps, updating the ESM service ticketing system, keeping the customers, engineers, and LabOPS engineers updated on the progress. Engineering -Technicians -do regular walk through of the labs for corrective actions that need to be done for safety, security, ESD, other LASO audits, and Dell Lab Standards. Keeping the labs cool with blanking panels & gapping devices. Rotations to uplift the technology, decommissions to return to inventory or scrap, consolidations to densify and make room for more technology. Relocating arrays, servers, switches for changing requirements in the various projects. Tracing cables, data mining discarded cables and various other related actives, inventory what was used, and keeping needed volume of supplies on hand for the future projects.As an -Engineering Technician 3, you will be responsible for

  • Manage, handle the ESM call management system incidents, and tasks assigned to you.
  • Taking instructions from Developers, QA, QC engineers, your manager, and LabOPS engineers.
  • Manage your call volume, setting the priority order, adjustments from your manager, and the LabOPS Engineers.You will work with -internal customers, Developers, QA, QE, labOPS engineers, Network -Engineering, Network Operations, Inventory, Asset Management, Shipping, Receiving, Security, -the various Business Unit project managers, and your manager. You will work with -next-generation -technology. Many projects have critical timelines and customer facing with problem recreations.You will:
    • Work independently and in teams.
    • You will use ladders to run, remove cables in cable trays, and whalebone.
    • Operating various type lefts to lift heavy equipment into and out of the racks.
    • Documenting, labeling of arrays, servers, switches, racks, and cabling.Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements
      • Provide rack and stack service of hardware components (servers, arrays, and switches).
      • Assist engineers with installations in the labs.
      • A person who enjoys working with IT, both as an individual, and team contributor.
      • Good written and oral communication, we are constantly in communication with our customers, documenting our efforts in our call system (ESM), emails, teams & in person.
      • Experience and knowledge working with servers, switches, and storage equipment. Desirable Requirements
        • Hard worker, eager to learn, and works well individually and in teams.
        • Able to manage work priorities in a fast pace, ever changing environment.
        • A fit to Dell's Culture: who we are, what we believe, how we work, and how we lead.Here's our story; now tell us yoursDell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what's next in technology, starting today.You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 .Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy .

Keywords: Dell, Somerville , Engineering Technician 3, Engineering , Somerville, Massachusetts

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