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Senior Manager, Data Governance & Enrichment

Company: HubSpot
Location: Somerville
Posted on: January 15, 2021

Job Description:

Cambridge, MA, USAHubSpot---s Sales Operations Team is on a mission to change the way companies do business from the inside out. We're looking for a Data Governance & Enrichment leader to help evolve how we manage and enrich inbound marketing activity with the goal to get these leads worked by a HubSpot seller as efficiently as possible. This is a newly created position, reporting directly to the Global Director of Sales Operations, that will hire and lead a team of technical data analysts and while working cross functionally to develop systemic, scalable business & operational processes that increase efficiency across HubSpot---s GTM teams. You will help to define strategic system enhancements and programs to enable & accelerate Sales growth and improve sales rep productivity.In this role, you---ll get to:Establish data governance and data stewardship programs for HubSpot---s customer and prospect data to maximize value for HubSpot sellersMaximize processes and strategies to ensure HubSpot---s systems are assigning leads to the right seller based on a world class enrichment process and dataWork closely with the business teams to understand improvement requests/requirements and project manage them with cross functional stakeholders.Hire team of analysts to ensure continual process improvement and uncover new opportunities for efficiency and data accuracyEstablish a high standard of data quality and real time updates, consistent with HubSpot---s overall positioning in the marketContinuously integrate commercial datasets into our product framework to leverage for gains on enrichment accuracy and coverage (match rate). Identify areas for standardization and simplification across data sources.Design and implement policies, protocols and systems to improve productivity, generate efficiency, improve lead work rates, and generate revenueDrive Master Data Management strategy for our CRM and lead data; including implementation of the governance modelWe are looking for someone who:Brings a strong data driven approach to their role, and how they drive strategic changeHas high emotional intelligence - you have genuine empathy for others and maximize your impact through understanding the motivations of your team, and adapting your communication accordingly. You leverage relationship and rapport building skills to assist and help drive desired outcomes.Enjoys defining processes and making systemic improvementsHas a proven track record of excellent time management, project managementIs accountable - you have honest, transparent, and authentic communications with your colleagues, regardless of personal ramificationsIs a strategic thinker - you have a history of bringing fresh ideas to a fast-growing business and executing upon themHas an ability to build trust and become a true business partner to our sales leadership team on both strategic and operational challengesIs a self-starter with a high-affinity for identifying inefficiencies, the motivation to solve them, and the ability to influence others to gain consensus cross-functionally and roll out across the organizationExperience / skills required:7 years of experience, preferably in high paced environmentsProficiency with SQL programming languages.Strong Analytical skills and can combine an understanding of business objectives, customer needs, and data required to deliver business results.Intermediate to Advance knowledge of data governance, data management, data architecture, data modelling concepts and data governance tooling Experience maintaining databases and developing documents for data governanceExperience managing process of sourcing and enriching data on a real time basisLine-management experience with the ability to work collaborativelyExcellent communication, able to work with cross-functional stakeholdersAnalytical approach to work and a problem-solving attitudeWe know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don---t hesitate to apply --- we---d love to hear from you.About HubSpotHubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers--- needs at any stage of growth. We---re also building a company culture that empowers people to do their best work through. If that sounds like something you---d like to be part of, we---d love to hear from you.You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the 1 Best Place to Work on Glassdoor in 2020, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot---s use of your personal information.

Keywords: HubSpot, Somerville , Senior Manager, Data Governance & Enrichment, Executive , Somerville, Massachusetts

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