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Director of Digital Strategy and Implementation - Mass Gener

Company: CTI Education Group
Location: Somerville
Posted on: April 8, 2021

Job Description:

Job Description - Director of Digital Strategy and Implementation - Mass General Brigham Integrated Care (3147750) Director of Digital Strategy and Implementation - Mass General Brigham Integrated Care - ( 3147750 ) About Us Mass General Brigham Integrated Care (Integrated Care) is a system-led operating entity formed by Mass General Brigham to develop new high quality, low cost, innovative--community-based ambulatory care.------------This work stems from Mass General Brigham's unified system strategy--to bring health care closer to patients while lowering total health care costs. INTEGRATED CARE will provide a wide range of offerings, including outpatient surgery, imaging, primary care, behavioral and mental health, and specialty care, both digitally as well as at physical locations--across the state and region. We aspire to--be people's-- first choice --for health and care - rooted in-- well-being and kindness ----- by bringing world-class care closer to-- home (or at home!) --and-- being the-- bridge --to world-renowned hospitals and research when needed. We are looking for team members who possess not only the relevant skills and growth potential, but positive attitudes, flexibility, and creative mindsets to join our expanding team. Opportunities exist for team members to contribute both in their primary domain as well as in other areas of the organization.-- Our core values are shared fundamental beliefs that guide our decision-making and behavior and bind us together as a team. At Integrated Care, we are:

  • Bravely Human : We approach our work with empathy, vulnerability, and kindness.
  • Clearly Honest : We seek to provide clarity amongst our teams and patients.
  • Proudly Collaborative : We are all part of a team - each bringing our unique talents to bear.
  • Intentionally Consistent : We intentionally live our purpose, providing a cohesive experience for both patients and providers.
  • Exceptionally Creative : We continue to learn, grow, and iterate on the ways we work. The Opportunity: Director, Digital Strategy Implementation Why This Role Is Important As a member of the Integrated Care leadership team reporting to the Managing Director for Innovation, the Director of Design and Innovation will lead the development and implementation of new processes and digital health innovations to continually enhance patient and provider experience and achieve superior care quality and efficiency. Working closely with Integrated Care leadership, the Director of Digital Strategy and Implementation will be responsible for instilling a culture of practical innovation with an acute focus on delivering exceptional patient and provider experience. This role will build partnerships both internally and externally to implement new care models, workflows, patient journeys and digital experiences. Working in concert with internal Integrated Care and MGB collaborators, the leader in this role will serve as a role model for creative mindsets that facilitate continuous improvement and innovation in Integrated Care's delivery of relationship-centered care both virtually and onsite. What You'll Work On Role Responsibilities: The Director of Digital Strategy and Implementation will be primarily accountable for:
    • Leading continuous digital health innovation within Integrated Care
    • Identifying and curating technologies to implement the Integrated Care digital blueprint for a relationship centered model of care
    • Incorporating human-centered design and digital design thinking into prototyping and innovation work
    • Leading design and innovation workshops in collaboration with clinical and operations colleagues to identify opportunities and develop solutions
    • Collaborating with Integrated Care process design, performance improvement and project management colleagues on design initiatives. Collaborating with MGB Digital Health, Business Development and Innovation, IT and other stakeholders on implementation projects
    • Working with eCare (EPIC) application and integration teams to design better patient and provider tools in Epic
    • Partnering with internal and external teams to successfully implement and integrate third party applications into the MGB and Integrated Care digital ecosystem
    • Facilitating co-development of digital tools with internal subject matter experts and external vendors
    • Maximizing the impact of Integrated Care's digital blueprint by demonstrating measurable ROI
    • Ensuring equitable experience across users with different levels of comfort with digital health solutions Basic Qualifications:
      • This role is a professional occupation which requires a Master's degree in healthcare management, computer science, healthcare informatics, technology management, or related discipline.
      • A minimum of 7 years healthcare IT/informatics professional work experience including design and implementation of new processes and digital solutions.
      • Excellent communication skills, including the ability to translate between real-life workflows and technical requirements.
      • Ability to learn and understand Mass General Brigham's enterprise landscape and various stakeholders.
      • Ability to scope work, provide time estimates, and identify and mitigate risk in digital health initiatives Preferred Qualifications:
        • Experience in managing complex technology implementations and teams in healthcare.
        • Experience with procurement and integration of multiple technologies into a streamlined ecosystem for patients and providers
        • Experience in complex health system environment with demonstrated ability to excel in a matrixed environment.
        • Experience with application development, advanced analytics, artificial intelligence and machine learning programming, a plus
        • Basic understanding of financial models and budgeting.
        • Management consulting experience
        • Experience with Epic Electronic Medical Record
        • Extensive experience with meeting facilitation and collaboration
        • Broad understanding of core programming and computer science concepts
        • Relationship-centered Focus: Builds strong customer/patient relationships and delivering customer/patient-centric solutions
        • Values Differences: Recognizes the value that different perspectives and cultures bring to an organization
        • Builds Effective Teams: Builds cohesive teams that apply their diverse skills and perspectives to achieve common goals.
        • Cultivates Innovation: Creates new and better ways for the organization to be successful.
        • Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. How We'll Support You
          • Productive and positive team-based environment
          • Collaborative approach to delivering high-quality relationship-centered care
          • Opportunities for ongoing professional development and growth
          • Opportunities to provide feedback and contribute to innovation across Integrated Care Additional Information:
            • Job Type: Full-time
            • Primary location: Remote and on-site
            • Travel: Occasional local travel for management meetings
            • Work Hours: 40 hours per week Monday to Friday with occasional weekends and extended hours How You Can Apply Please apply with a resume and cover letter that answers the below questions:
              • What attracted you to Integrated Care? Why?
              • Which of your relationships do you value most? What do they mean to you? How did you form these relationships and how do you sustain them?
              • What does good leadership look like to you? Primary Location MA-Somerville-MGB Assembly Row Work Locations MGB Assembly Row Job IT/Health IT/Informatics - Management Organization Mass General Brigham Ambulatory Schedule Full-time Standard Hours 40 Shift Day Job Employee Status Regular Recruiting Department MGB Integrated Care

Keywords: CTI Education Group, Somerville , Director of Digital Strategy and Implementation - Mass Gener, Executive , Somerville, Massachusetts

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