Wellbeing Program Manager
Company: Brigham and Women's Hospital
Posted on: May 14, 2022
minutes of inactivity. Job Description Description About Us As a
not-for-profit organization, Mass General Brigham is committed to
supporting patient care, research, teaching, and service to the
community by leading innovation across our system. Founded by
Brigham and Women's Hospital and Massachusetts General Hospital,
Mass General Brigham supports a complete continuum of care
including community and specialty hospitals, a managed care
organization, a physician network, community health centers, home
care and other health-related entities. Several of our hospitals
are teaching affiliates of Harvard Medical School, and our system
is a national leader in biomedical research. We're focused on a
people-first culture for our system's patients and our professional
family. That's why we provide our employees with more ways to
achieve their potential. Mass General Brigham is committed to
aligning our employees' personal aspirations with projects that
match their capabilities and creating a culture that empowers our
managers to become trusted mentors. We support each member of our
team to own their personal development-and we recognize success at
every step. Our employees use the Mass General Brigham values to
govern decisions, actions and behaviors. These values guide how we
get our work done: Patients, Affordability, Accountability &
Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and
how we treat each other: Diversity & Inclusion, Integrity &
Respect, Learning, Continuous Improvement & Personal Growth,
Teamwork & Collaboration. General Overview Historically, wellbeing
programs at MGB have been locally driven, uncoordinated, and have
received insufficient funding and focus. The Wellbeing Program
Manager is a newly created position to support a key element of
Mass General Brigham's enterprise-wide commitment to making MGB a
great place to work. -
- You will be responsible for developing our strategy and managing
our Employee Wellbeing Programs and associated initiatives for
roughly 80,000 benefits and non-benefits eligible employees
enterprise wide. With oversight of the Vice President of Benefits,
the Program Manager will develop a comprehensive, multi-year
strategy and will design, measure, and manage Physical, Mental,
Financial and Social wellbeing programs while constantly striving
to innovate beyond traditional benefit solutions. You will work
closely with your colleagues in the Benefits Center of Excellence
as well as MGB's internal EAP, Talent Management COE, Population
Health, Internal Communications teams. The individual will conduct
projects with limited guidance and will informally manage the work
product of Benefit Analysts.
- The Program Managers in the Benefits COE have direct areas of
responsibility, and also collaborate as part of a broader team of
benefits experts to support MGB's overall benefit strategy as
directed by the Vice President of Benefits. -
- Principal Duties and Responsibilities Strategy -
--- Develop and continually refine MGB's enterprise-wide wellbeing
strategy with input and from key stakeholders. Ensure wellbeing
programs are well-rounded and address all areas including Physical,
Mental, Financial and Social.
--- Conduct research on current trends and vendor solutions and
make recommendations for program enhancements.
--- Develop business case (qualitative and quantitative) to support
recommended investments in wellbeing programs.
--- Help build an understanding among key leadership groups about
the impact of wellbeing strategies on employee engagement and
productivity, as well as key outcomes. -
--- Develop and execute strategy for measuring the effectiveness
and outcomes from MGB's wellbeing programs. Project Management &
--- Lead all activities for wellbeing benefit programs and vendors,
and partner with individuals who are coordinating locally driven
--- Project manage implementation of new wellbeing programs.
--- Partner with HR Operations, as needed, to ensure effective and
timely handling of operations related to wellbeing program (e.g.,
vendor file processing and bill payment process are accurate).
--- Partner with Mass General Brigham's Population Health team and
internal medical administrator to drive innovative solutions that
deliver high-quality cost-effective care to employee health plan
--- Stay informed of local wellbeing initiatives to promote
collaboration and avoid redundancy and proactively address areas
creating employee confusion. Communications
--- Develop and execute robust communication strategies, often with
the support of Internal Communications, to improve employee
awareness of, and engagement with, wellbeing offerings.
--- Advance our wellness platform leveraging our technology to
create a "front door" for all employees to browse and gain
understanding of our programs. Team Participation
--- Actively contribute as a member of the Benefits COE on other
projects as assigned.
--- At this time, it is not expected that this role will have
direct reports. However, this individual must be able to lead
through influence and able to collaboratively direct and evaluate
the work of others. -
--- Develop, mentor and coach team members; assist with the
development of team members, enhancing their knowledge and
expertise in Wellbeing strategies.
--- Promote a culture of continuous improvement, learning,
intellectual curiosity, and team camaraderie. Qualifications
Qualifications Minimum Qualifications
--- Bachelor's degree.
--- Six or more years of experience working with Employee Wellbeing
initiatives. Preferred Qualifications
--- Bachelor's degree in Business Administration, Management,
Health Management or related field.
--- Ten or more years of experience working with Employee Benefits
in a large, complex organization with multiple stakeholders and
--- Familiarity with a data warehouse, preferably IBM. Skills,
Abilities, Competencies --- --- Passionate about employee
wellbeing, including desire to learn about emerging trends and what
has worked at other organizations that we can leverage at Mass
--- Combination of strategic thinking and action orientation;
making incremental progress now, while staying focused on the
long-term strategy is critical.
--- Ability to lead change management efforts while respecting the
--- Strong collaboration, communication skills and project
--- Demonstrable track record of effectively working in an
ambiguous environment, and able to prioritize efforts and deliver
results. Ability to multi-task and work in a fast-changing
--- Strong analytical capabilities, as well as experience
interpreting the data and "telling a story."
--- Demonstrate superior organizational and project management
skills, including the ability to work independently on projects of
high complexity with minimal supervision. Track record of
implementing innovative solutions.
--- Team-oriented with the ability to build deep relationships and
earn the respect of others.
--- Excellent interpersonal and communication skills (ability to
speak C-suite language).
--- Ability to be assertive when working with external vendors.
--- Must be proactive in identifying problems and swift in
--- Proficiency in Microsoft Office, especially in Excel and
PowerPoint. Position is considered hybrid remote; ability to
commute to in Assembly Row in Somerville, MA as well as ability to
work remotely. A full-time remote arrangement with occasional
travel will also be considered. Mass General Brigham is an Equal
Opportunity Employer. By embracing diverse skills, perspectives and
ideas, we choose to lead. All qualified applicants will receive
consideration for employment without regard to race, color,
religious creed, national origin, sex, age, gender identity,
disability, sexual orientation, military service, genetic
information, and/or other status protected under law. We will
ensure that all individuals with a disability are provided a
reasonable accommodation to participate in the job application or
interview process, to perform essential job functions, and to
receive other benefits and privileges of employment. Primary
Location : MA-Somerville-MGB Assembly Row Work Locations : MGB
Assembly Row 399 Revolution Drive Somerville 02145 Job Organization
: Mass General Brigham(PHS) Schedule : Full-time Standard Hours :
40 Shift : Day Job Employee Status : Regular
Keywords: Brigham and Women's Hospital, Somerville , Wellbeing Program Manager, Executive , Somerville, Massachusetts
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