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Engagement Manager - Financial Services - Remote

Company: Akamai
Location: Somerville
Posted on: June 16, 2022

Job Description:

Job DescriptionAre you excited by the prospect of creatively solving problems?Would providing consultancy to global brands excite you?Join our Prestigious Professional Services teamOur customer-centric team builds innovative and tailored solutions for our customers to help them achieve their vision. We collaborate to understand our customer needs and to deliver results and possibilities for their growth and success. We build trusted relationships through clear communication, honesty and listening to our customers.Collaborate to deliver the best customer experienceAs an Engagement Manager, you will maximize value, retention and growth throughout the customer lifecycle. You will help build, innovate and evolve customers performance and security strategies. Becoming an industry expert, you will find joy in delivering innovative outcomes for customers through trusted relationships, business acumen, and operational focus.As an Engagement Manager- Financial Services, you will be responsible for:Taking ownership for managing financial services accounts and playing a trusted advisor role in ensuring customer satisfactionServing as a subject matter expert to technically manage Akamai web performance and security solutions for customersDefining an account strategy, establishing key relationships, and building and maintaining a project pipelineLeading a cross functional team and developing a culture of excellence to empower and encourage team synergyPartnering with sales and pre-sales, making recommendations for customers to expand use of our services and solutionsDo what you loveTo be successful in this role you will:Have 2 years of relevant experience and a Bachelors degree in Computer Science, MIS, Engineering or its equivalentDemonstrate experience in a customer-facing role and an understanding of the consulting process to ensure customer successHave project management experience delivering large technical customer projects successfullyBe familiar with web development technologies, methodologies and languages such as HTTP or DNSDemonstrate good written, verbal and presentation skills including communicating complex technical content to a range of audiencesWork in a way that works for youWe recognize that the way in which people want to work and deliver at their best can vary for each person.This is a flexible role and may be performed at your home and/or the local Akamai office (in the country advertised). We are happy to discuss working options in this role and encourage you to speak with your recruiter in more detail when you apply.Working with usAt Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.Working for youAt Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:Your healthYour financesYour familyYour time at workYour time pursuing other endeavorsOur benefit plan options are designed to meet your individual needs and budget, both today and in the future.About usInnovating on a global scale, we deliver our customers a fast, smart and secure intelligent edge platform. Working against a backdrop of digital collaboration, our highly skilled teams build progressive solutions that have the scope to transform entertainment, business, and life in ways that we have yet to imagine.Join usAre you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.
Akamai is committed to complying with COVID-19 requirements in the countries where it operates. For locations or roles subject to vaccination mandates, we require proof of vaccination or an approved exemption, if permitted, as a condition of employment. We will provide additional details regarding our vaccine record submission and exemption request protocols during the hiring and onboarding process.
#LI-RemoteID029063Location United States Massachusetts Cambridge Is relocation available for this position?NoIs US Citizenship required?NoIs a Security Clearance required? (If yes, applicants selected will be subject to a government security investigation & must meet eligibility requirements for access to classified information):NoJob FieldProfessional Services

Keywords: Akamai, Somerville , Engagement Manager - Financial Services - Remote, Executive , Somerville, Massachusetts

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