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Project Manager, Destination Services

Company: Mass General Brigham(PHS)
Location: Somerville
Posted on: June 19, 2022

Job Description:

About Us:As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.General Summary/Overview StatementMass General Brigham Destination Services represents the new systemwide initiative to provide leading clinical care to patients from around the country and around the world.This exciting new business combines a broad existing set of capabilities from the academic medical centers and specialty hospitals within the Mass General Brigham system with a significant investment program to take the business to the next level by developing and enhancing the platform and driving broad-based growth in the business. Principal Duties and ResponsibilitiesRelevant activities include, but are not limited to the following:Project Management/Consulting. Lead project management activities of high-profile MGB Destination Services Projects.This may include:Develop detailed project plans and timelines with clear milestonesObserve and map out workflows in process diagramsEngage stakeholders and ensure adherence to project plansFacilitate program implementationDefine and report on key measures of success Monitor performance tracking progress against targets and identified goalsDesign and manage databases and document repositories as requiredProduce agendas and minutes for meetingsPerform other-related duties as assigned or requestedReports/Presentations. Complete data analyses and convert into convincing, persuasive executive level presentations on internal, environmental and strategic topics.Communication & Relationship Management. Communicate with clinicians and leaders on a wide range of healthcare and hospital topics including strategic planning, finance, IT and clinical operations.Content Matter Expertise. Gain further content expertise in each project by conducting market research, performing in-depth interviews and observations with experts across the system, and utilizing internal and external benchmarks.All other duties as assignedWorking ConditionsStandard office conditions, however may periodically require meetings outside of normal business hoursQualifications Bachelors degree in business, healthcare or related field preferred5 or more years of large project management experience3 or more years' experience in healthcareProject Management certification preferredSkills/Abilities/Competencies RequiredAnalytical Ability / Technology Skills:Possesses intermediate to advanced proficiency in Excel, Word, and PowerPoint.Knowledge of Access and Visio a plus.Maintains high competencies with spreadsheets and various data manipulation capabilitiesHas the ability to quickly learn other information systems used within the institutionDemonstrates the ability to conduct detailed analysis as well as distill relevant findings for presentation to high-level audienceHas excellent problem-solving skills along with excellent attention to detail and follow-throughInterpersonal/communication: Exceptional communication, interpersonal, and presentation abilitiesDemonstrates exceptional customer services skills and the ability to effectively interact with other departments within Mass General Brigham and from other outside institutionsAbility to establish and maintain collaborative working relationships with internal and external stakeholders.Had the ability to deal with ambiguity and work effectively in a highly matrixed, complex environmentLeadership:Demonstrates initiative, continually strives to enhance the credibility of departmentTakes ownership and responsibility for assigned activitiesIs a team-player and takes initiativeOpen to, and encourages feedback from, colleaguesAbility to navigate within a large organizationComfort in interfacing with senior level leadershipTakes ownership and responsibility for assigned activitiesDemonstrated ability to work as an effective member of an interdisciplinary teamTime / Project Management / Organizational Skills:Exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriateAbility to juggle multiple tasks and competing prioritiesAbility to work in a fast-paced environmentFlexibility to handle shifting priorities and deadline pressuresAbility to drive projects to completion in a complex, deadline-driven environmentDiscretion and Confidentiality: Ability to handle sensitive matters discreetly and to ensure confidentialityEEO Statement Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

Keywords: Mass General Brigham(PHS), Somerville , Project Manager, Destination Services, Executive , Somerville, Massachusetts

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