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Event Manager

Company: SmartBear
Location: Somerville
Posted on: June 22, 2022

Job Description:

Quality isn't just a goal. It's the whole point.
Our customers are under a lot of pressure to deliver great software. But to compress lifecycles, add features, and compete in a world where 'every company is now a software company' is hard. And one mistake can mean their reputation, even future. That's why it's our mission to help. At any part of their software development lifecycle (SDLC), we provide the tools and discipline to focus on quality while streamlining their processes. So our customers can create and deploy software that works as designed - especially when it's needed most. And we're looking for people to join us.The Brand & Corporate Communications team brings our brand to life by establishing our voice and visual identity, crafting our corporate narrative, and ensuring we put our customers and employees at the center of the SmartBear brand. We're part in-house agency and part brand stewards. We are brand innovators, and we use our expertise to drive the highest level of engagement in all we do. -We're seeking a Event Program Manager dedicated to leading execution, optimization and reporting of programs that create customer advocacy, retention, and brand awareness. You'll report to our Director of Brand and Advocacy Programs to execute on industry and branded events. This includes virtual and in-person customer events, tradeshows, webinars, and community building programs. -The Event Program Manager works cross-functionally with stakeholders throughout the project lifecycle. They will partner closely with Product Marketing, Product Management, Sales, Growth Marketing, Designers, as well as external vendors. This role drives the projects and acts as the manager of communication, documentation, milestones, budget, and metrics. -Responsibilities - -

Manage the planning, execution and reporting of events and community building programs (branded, partner, industry, customer and internal) -Align all programs with the integrated marketing plans, brand campaign and collaborates with key stakeholders to ensure consistency - -Enable adoption and activation of programs cross-functionally and globally within the company -
Partner with the Growth and Sales teams to project, monitor and report performance metrics and lead results - -Communicate the status of programs to the leadership teams and other audiences -Help to identify key brand programs and events -Based on program results, optimize plans, create best practices and strategies for future program---success -Experience - -
Researching, evaluating, and recommending event programs -Planning and executing B2B event marketing and community programs (ie: tradeshows, webinars, customer advisory board meetings, conference sessions) -Projecting, monitoring, and reporting event program metrics -Building relationships within a cross-functional global teams -Collaborating remotely with colleagues at all levels (managers, department leads, individual contributors, executives) -Prior employment at a SAAS company or an interest in software development is a plus -Skills -
Excellent project management, communication, and organizational skills -
Meeting management - -Ability to prioritize and execute work while handling multiple assignments in a fast-paced environment -Proficient with productivity tools: Office 365, Slack, Confluence, Jira, Smartsheet or the equivalent -Personal Qualities -
Ability to manage building programs with multiple stakeholders - -Ability to work effectively in a fast-paced environment and adapt to shifting priorities while balancing big pictures and details -Resourceful, working independently on assignments as well as with others to support team goals -About SmartBearAt SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with -the products -you use - and will use. Whether it's TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, -or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they're -easy to try, easy to buy, and easy to integrate. We're used by 15 million developers, testers, and operations engineers at 24,000+ organizations - including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you're going, we'll help you get there. Learn more at, or follow us on LinkedIn, Twitter, or Facebook.SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. -#LI-JG1

Keywords: SmartBear, Somerville , Event Manager, Executive , Somerville, Massachusetts

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