Community Manager
Company: The Community Builders, Inc.
Location: Boston
Posted on: April 24, 2024
Job Description:
About The Community Builders, Inc. (TCB)
Join a growing organization that is strengthening neighborhoods
across the nation! The Community Builders, Inc. (TCB) is one of
America's leading nonprofit real estate developers and owners. Our
mission is to build and sustain strong communities where all people
can thrive.
Position Description:
The Community Manager is responsible for all phases of community
operations and on-site team performance. You will manage the
company's objectives and property operating budget, with the
primary goals of increasing the cash flow, balancing the budget,
maintaining the physical asset and providing a quality living
environment, with superior customer service for residents.
Who will I be working with?
You'll be leading a talented team that typically includes a Service
Manager and Service Techs, a Resident Occupancy Specialist and
other team members depending on the size of the property.
What are my core responsibilities?
- Provide outstanding customer service to residents, ensure that
all appropriate communications are distributed on a timely basis,
and follow up on service requests or complaints, or issues
involving violations of building rules or resident policies.
- Develop and manage operating budgets, billing processes,
operating reports, and all accounting functions including invoicing
and expense tracking; monitor revenue transactions and rent
collection; nonpayment of rent processes.
- Oversee upkeep of the property curb appeal, annual inspection
of apartments, market ready units, safety and preventive
maintenance, preparation for audits or inspections. Skills and
experience you will need
- Excellent budget and financial management skills.
- Ability to effectively lead and manage a team - must be a good
communicator.
- Excellent customer service skills and commitment to customer
service as a priority.
- Knowledge of all regulatory programs, polices and Federal
Housing Laws and Guidelines.
- Microsoft Word, Excel, Outlook and Yardi or other industry
software experience.
- Ability to move packages of up to 50 pounds may be
necessary.
- 5 + years in progressive career path in Residential Property
Management, Hotel, Hospitality or Retail Management required, 2 of
which should be in a supervisory or management role. Industry
designations such as COS, LIHTC, ARM -, CPMC -, etc. preferred.
Candidates without industry designations will be required to pursue
them within the first year of employment (with the help of TCB).
What you'll love about The Community Builders
- We're a mission driven non-profit with a focus on our
residents' success. We manage over 12,000 units in 15 states and
are continuing to grow. We strive to build and sustain strong
communities where all people can thrive.
- We offer a strong benefits package including medical and dental
coverage, and paid time off including 12 paid holidays per year.
Our minimum wage for full time hires is currently sixteen dollars,
with most roles starting above that.
- You'll work with a team of dedicated professionals who are
focused on the success of the residents, the property, and
TCB.
- We place a high value on Diversity, Equity and Inclusion, and
work to ensure that employees feel valued and have an important
voice within the organization. Benefits
- Medical, dental, and vision insurance
- 12 Paid Holidays & tenure-based PTO accruals
- Employer contributions to Health Savings Accounts
- Company paid Life & Disability Insurance
- 403(b) retirement plan with company match
- Tax-advantage accounts: commuter/parking, medical & dependent
care FSA
- Hospital & Critical Illness Insurance
- Confidential, 24/7 Employee Assistance Program
The Community Builders is committed to diversity in its workplace.
Applicants from diverse backgrounds are encouraged to apply.
Keywords: The Community Builders, Inc., Somerville , Community Manager, Executive , Boston, Massachusetts
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