Assistant Store Manager - Okeechobee-Haverhill

Company: TD Bank
Location: Haverhill
Posted on: June 1, 2025

Job Description:

Work Location: --tats-Unis d'Am--riqueHours: 40Pay Details: $28.25 - $42.50 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs.The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the knowledge and experience to make decisions for day-to-day work on the teller line or platform.Depth & Scope:

• Leads a team of advice and service colleagues in the achievement of individual and Store objectives.
• Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities.
• Leads the team in overseeing the most complex sales advice activities.
• Requires knowledge and understanding of financial concepts, a broad range of products, services and tools.
• Responsible for driving and reinforcing Advice activities/capability for the team.
• Possesses comprehensive knowledge of the local market, competitive offers, and economic trends.
• Effectively handles critical and/or high-risk issues.
• Drives Advice Behaviors within the team.
• Leads and coaches advisory team on advice giving strategies.
• Delivers end to end advice to Customers.
• Contributes to the achievement of business objectives.
• Actively participates in community events.
• Connects with Customers/Prospects, providing financial advice, and deepening relationships.Education & Experience:
  • Undergraduate degree or equivalent experience.
  • 2+ years experience working with customers and or sales.
  • Supervisory or leadership experience preferred.
  • Demonstrated ability to provide Legendary Customer Service.
  • Strong verbal and written communication skills.
  • Sales and Operational Management skills.
  • Ability to manage competing priorities.
  • Previous consumer and residential lending experience preferred.
  • Proficient in Microsoft Office.
  • Knowledge of banking products and services preferred.
  • Demonstrated organization, interpersonal, communication and decision-making skills.
  • Must maintain an active registration status with NMLS upon hire.Customer Accountabilities:
    • Creates an environment where the team interacts with Customers in a warm and engaging manner.
    • Contributes to the achievement of business objectives.
    • Establishes and supports strong partnership between colleagues.
    • Leads and reinforces Customer service activities.
    • Responsible for maintaining optimal colleague scheduling.
    • Acts as an escalation point for Customer problem resolution.
    • Creates personal experiences by getting to know each Customer's needs.Employee/Team Accountabilities:
      • Leads and supports a high performing team.
      • Ensures colleagues comply with all TDBFG policies.
      • Shares knowledge and ensures timely communication of issues.
      • Supports an environment where team freely escalates business challenges.
      • Participates in the recruitment and selection process.
      • Acts as a brand champion for your business area/function.Physical Requirements:
        • Domestic Travel - Occasional
        • Performing sedentary work - Continuous
        • Standing - Frequent
        • Walking - FrequentThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.Who We Are:TD is one of the world's leading global financial institutions...Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues...Additional Information:We're delighted that you're considering building a career with TD...Accommodation:If you are an applicant with a disability and need accommodations...All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Keywords: TD Bank, Somerville , Assistant Store Manager - Okeechobee-Haverhill, Executive , Haverhill, Massachusetts