Store Manager
Company: Ayr Wellness
Location: Somerville
Posted on: January 18, 2023
Job Description:
Company DescriptionAs the leading cannabis multi-state operator
(MSO), AYR Wellness is on a journey to be a force for good; and it
all starts with our belief in the power and potential of the plant.
We believe in creating an environment in which we can all flourish,
one where every individual can find their genius and pursue their
passion, because its this dedication to creating a culture of
excellence, one where were all empowered to achieve our dreams,
that will propel us forward. Were a company that puts our people
first. A place where talent is rewarded, diversity is celebrated,
and innovative thinking is championed and we believe that together
we can build a better and brighter future for ourselves, our
industry, and our world.Join us as we create wonder together.Job
SummaryThe Store Manager will lead, develop, and inspire a team to
drive results by ensuring an exceptional customer-driven sales
experience, A dynamic and culture building leader, the Store
Manager will build a climate of service excellence and deliver
remarkable customer experiences to create brand loyalty, while
acting as an ambassador for Ayr in their local community..Duties
and Responsibilities
Drive and maximize sales performance
to consistently achieve the overall sales budget objectives while
ensuring high levels of customer service and care, operational
integrity and monitoring monthly profitably Lead a sales team of
experts, advocates and consultants that discover customer needs and
offer solutions to earn their loyalty by helping to educate and
support their cannabis wellness objectives. Focus on building
deeper relationships with customers, leading customer retention and
increase of shopping frequency. Continuously drive results through
team engagement, empowerment, and accountability Recruit, hire,
train and develop top talent in addition to providing succession
and development plans for your team Be present on the sales floor,
continuously motivate team to meet goals through an authentic
client experience Conduct monthly coaching/counseling sessions with
associates to review performance and provide constructive, timely
feedback. Promote brand awareness, establish market/store presence,
and capture competitive market share through community outreach and
company sponsored events. Provide accurate monthly schedules by
analyzing peak hours to ensure adequate floor coverage Drives the
team to fully embrace a clientele culture of building strong and
long-term relationships Manage team execution, anticipating and
adjusting for risks and roadblocks to maintain operational
excellence Analyze and develop understanding of internal / external
customer behavior, trends, and preferences, adjusting processes and
standards accordingly Provide insights to merchandising, planning,
marketing, and support partners to ensure appropriate inventory,
offer, marketing, and tools for the specific needs of the local
market, to drive business performance Define targeted quantitative
and qualitative goals and ensure they are achieved Maintain optimum
store staffing levels to deliver an exceptional client experience
while adhering to budgetary goals Build a coaching culture in your
store where everyone is recognized for their success and given
feedback on areas to grow Always demonstrate a culture of ethical
conduct, safety, and compliance Oversees client development
performance and objectivesQualifications
5+ years retail management experience
in a customer centric culture Proven ability to drive positive
customer experiences that build loyalty and deliver measurable
results Demonstrated passion for excellent client service and
experiential retail Viewed as a steward of culture, innovation, and
change. Collaborative leadership style, results oriented, high
energy, and ability to lead across the company.Education
College degree or equivalent
experienceKnowledge, Skills, Abilities - Competencies
- Customer Obsessed Dedicated to creating a remarkable experience
for both internal and external customers; builds rapport and
maintains meaningful and effective relationships creating trustful,
authentic connections; viewed as a good listener and is easy to
approach and talk to.
- Building Effective Teams - Blends people into teams as
necessary to deliver results; creates strong morale and team spirit
that fosters a culture of excellence; shares successes and
opportunities for improvement in terms of the whole team; creates a
feeling of belonging and value in the team and in the Company.
- Relationship Building - viewed as a truthful individual who
shares authentic and constructive feedback in a respectful manner
in the spirit of being a force for good; builds mutual respect and
trust by listening, learning and acting with compassion to
encourage others in discovering their genius; takes responsibility
for mistakes and offers impactful solutions; recognizes personal
strengths and weaknesses; seeks and openly welcomes feedback for
continuous improvement and personal growth.
- Leading Vision and Purpose - Understands and communicates
Company vision and purpose to team members regularly; creates a
compelling and inspired synergy between the teams work and the
overall Company purpose and vision; consistently talks beyond today
and inspires the team about future possibilities; creates key
milestones to rally support behind the visionary goals;
communicates the vision in way that is easy to understand and
shareable by everyone; inspires and motivate entire organizations
to deliver key business results.
- Inspiring Others - Creates a workplace in which team members
are empowered with the knowledge of their potential and inspired to
do their best; regularly empowers others with key tasks; invites
input from team members and shares ownership and visibility of
successes and opportunities for improvement; makes individual team
members feel their work is valued and important; is someone people
like working with and for and exemplifies efforts in being a force
for good.
- Business Acumen - Possess a combination of knowledge and skill
collected through experience; knowledgeable about key business
issues and how to apply that knowledge in creating a remarkable
experience; confident in taking action informed by past experiences
that delivered a favorable outcome.At AYR Wellness, our vision is
to be a force for good in all we do and to bring lasting positive
change to our communities, our industry, and our world. And it
wouldnt be possible without our exceptionally talented team. Were
proud to be an equal opportunity employer that celebrates the
uniqueness of each employee and supports their individual journey
in finding their genius and pursuing their passion.Diversity and
inclusion are essential to pursuing our vision for the future, and
we believe that our success is dependent on building a truly
equitable, collaborative, and inclusive team. One that reflects the
diversity of the communities that we serve. In addition to a
generous benefits package, and unparalleled career opportunities,
as an employee at Ayr Wellness, you can expect to be provided with
industry-leading training which will offer you an in-depth insight
into the wonderful world of cannabis. We recognize its unrealistic
for candidates to fulfill 100% of the criteria in a job ad. We
encourage you to apply if you meet most of the requirements because
we know that skills evolve over time. If youre willing to learn and
evolve alongside us, we want to hear from you!AYR Wellness is
committed to the policy that all persons have equal access to
employment. We strongly encourage applications from people of
color, persons with disabilities, women, and the LGBTQ+ community,
regardless of age, gender, religion, marital or veterans
status.
Keywords: Ayr Wellness, Somerville , Store Manager, Hospitality & Tourism , Somerville, Massachusetts
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