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Store Manager

Company: Ayr Wellness
Location: Somerville
Posted on: January 18, 2023

Job Description:

Company DescriptionAs the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant. We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because its this dedication to creating a culture of excellence, one where were all empowered to achieve our dreams, that will propel us forward. Were a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.Join us as we create wonder together.Job SummaryThe Store Manager will lead, develop, and inspire a team to drive results by ensuring an exceptional customer-driven sales experience, A dynamic and culture building leader, the Store Manager will build a climate of service excellence and deliver remarkable customer experiences to create brand loyalty, while acting as an ambassador for Ayr in their local community..Duties and Responsibilities

Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring high levels of customer service and care, operational integrity and monitoring monthly profitably Lead a sales team of experts, advocates and consultants that discover customer needs and offer solutions to earn their loyalty by helping to educate and support their cannabis wellness objectives. Focus on building deeper relationships with customers, leading customer retention and increase of shopping frequency. Continuously drive results through team engagement, empowerment, and accountability Recruit, hire, train and develop top talent in addition to providing succession and development plans for your team Be present on the sales floor, continuously motivate team to meet goals through an authentic client experience Conduct monthly coaching/counseling sessions with associates to review performance and provide constructive, timely feedback. Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events. Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage Drives the team to fully embrace a clientele culture of building strong and long-term relationships Manage team execution, anticipating and adjusting for risks and roadblocks to maintain operational excellence Analyze and develop understanding of internal / external customer behavior, trends, and preferences, adjusting processes and standards accordingly Provide insights to merchandising, planning, marketing, and support partners to ensure appropriate inventory, offer, marketing, and tools for the specific needs of the local market, to drive business performance Define targeted quantitative and qualitative goals and ensure they are achieved Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals Build a coaching culture in your store where everyone is recognized for their success and given feedback on areas to grow Always demonstrate a culture of ethical conduct, safety, and compliance Oversees client development performance and objectivesQualifications
5+ years retail management experience in a customer centric culture Proven ability to drive positive customer experiences that build loyalty and deliver measurable results Demonstrated passion for excellent client service and experiential retail Viewed as a steward of culture, innovation, and change. Collaborative leadership style, results oriented, high energy, and ability to lead across the company.Education
College degree or equivalent experienceKnowledge, Skills, Abilities - Competencies
  • Customer Obsessed Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to.
  • Building Effective Teams - Blends people into teams as necessary to deliver results; creates strong morale and team spirit that fosters a culture of excellence; shares successes and opportunities for improvement in terms of the whole team; creates a feeling of belonging and value in the team and in the Company.
  • Relationship Building - viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth.
  • Leading Vision and Purpose - Understands and communicates Company vision and purpose to team members regularly; creates a compelling and inspired synergy between the teams work and the overall Company purpose and vision; consistently talks beyond today and inspires the team about future possibilities; creates key milestones to rally support behind the visionary goals; communicates the vision in way that is easy to understand and shareable by everyone; inspires and motivate entire organizations to deliver key business results.
  • Inspiring Others - Creates a workplace in which team members are empowered with the knowledge of their potential and inspired to do their best; regularly empowers others with key tasks; invites input from team members and shares ownership and visibility of successes and opportunities for improvement; makes individual team members feel their work is valued and important; is someone people like working with and for and exemplifies efforts in being a force for good.
  • Business Acumen - Possess a combination of knowledge and skill collected through experience; knowledgeable about key business issues and how to apply that knowledge in creating a remarkable experience; confident in taking action informed by past experiences that delivered a favorable outcome.At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldnt be possible without our exceptionally talented team. Were proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve. In addition to a generous benefits package, and unparalleled career opportunities, as an employee at Ayr Wellness, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the wonderful world of cannabis. We recognize its unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet most of the requirements because we know that skills evolve over time. If youre willing to learn and evolve alongside us, we want to hear from you!AYR Wellness is committed to the policy that all persons have equal access to employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status.

Keywords: Ayr Wellness, Somerville , Store Manager, Hospitality & Tourism , Somerville, Massachusetts

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