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Software & Data Licensing Analyst, Remote

Company: Liberty Mutual
Location: Somerville
Posted on: May 10, 2022

Job Description:

In Procurement at Liberty Mutual, we combine customer centricity, domain expertise and technical skill to enable our stakeholders to achieve optimal value from our supplier relationships. You'll join a team of engaged team members seeking to think creatively, dig in to identify opportunities and solve problems and execute to deliver that value. As a Software & Data Licensing Analyst you'll: Work closely with Category & Contract Managers, Software Asset Management and stakeholders across the organization to put software solutions in the hands of every user while optimizing value and costs associated with software and data licensing. Support Category and Contract Managers with respect to entitlement data, information required for negotiations, and/or contract management including ensuring information is updated in the contract database. Apply your licensing expertise to provide guidance for compliance and optimization purposes. Analyze licensing options and present to stakeholders. Manage renewals within your portfolio to ensure timely renewal. Work with suppliers to craft renewal options and secure quotes. You may also negotiate some commercial terms. Develop and maintain relationships with assigned key suppliers to sustain thorough knowledge of current activity, product roadmaps and potential opportunities. Keep abreast of the market landscape. Document and manage software entitlement information in the entitlements management systems to support optimal license management. Partner with the SAM team to complete reconciliations and true-ups. Partner with Finance to conduct financial modeling, validate and track spend in support of budgeting and forecasting for all in force technology contracts assigned. Work under limited direction from manager on more complex tasks and provides guidance to less experienced staff. Responsibilities:

  • Perform research, analyzes information, presents findings, and recommends changes and/or takes actions based on various factors (e.g., data insights, regulatory changes, feedback from quality assurance reviews, market information, etc.) to solve problems and improve business outcomes.
  • Analyzes information to identify trends, patterns, gaps and insights using descriptive analytics.
  • Often uses data visualization tools to further business insights.
  • Builds the business case for making a change to current practices, programs or procedures.
  • Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, etc.
  • Develops, updates, and analyzes metrics used to determine operational performance, staffing needs, productivity, or other measures deemed valuable to an organization.
  • Owns report development for reports/dashboards considered complex in nature.
  • Develops, modifies, and distributes standard and ad hoc reports/dashboards to better understand the overall business and/or unit.
  • Develops presentations and shares findings as well as recommendations.
  • Receives, evaluates and responds to data-related inquiries by applying knowledge of data and business operations and obtaining information from various sources.
    • Expertise with software and data use rights, terms and and conditions, license metrics and counting rules, virtualization and cloud concepts, and interpretation of Software/SaaS, Data, Hardware, and Network/Telecom license types.
    • Experience with software entitlement management and procurement systems.
    • Experience in data and analytics technologies as well as insurance and market data is a plus
    • Displays strong research, problem solving, analytical, critical thinking, influencing, relationship management, and presentation skills.
    • Strong business operations knowledge to include understanding the function's value chain and market conditions.
    • Analytical and modelling skills, familiarity with tools such as Excel and PowerBI.
    • Solid ability to support change and impart value within an organization.
    • Solid project management skills as part of implementing business process changes.
    • Strong knowledge of available data sources, strengths and shortcomings.
    • Superior customer service skills
    • Bachelor's degree or equivalent experience in addition to 5+ years of relevant experience to include business analysis work. At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

      Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit:

      We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:

      Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Keywords: Liberty Mutual, Somerville , Software & Data Licensing Analyst, Remote, IT / Software / Systems , Somerville, Massachusetts

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