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Agile Coach

Company: Liberty Mutual
Location: Somerville
Posted on: May 10, 2022

Job Description:

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more, please visit Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. We have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.This position can be fully remote Become a member of the GRM US Technology Strategy & Planning, Agile Excellence team, where you will have the opportunity to working in close partnership with the US technology organization, business partners, and global technology organizations to drive alignment of our agile way of working organizational goals.In this role, you will support building a cohesive multi-year organizational path of agility strategy, helping individuals and team of teams continuously improve by encouraging the use of good practices that align with organizational agile capabilities (system learning, cross-team dependency management, teams aligned to value streams, etc.) and experimenting with ways to strengthen team and system agility so the organization can make progress against a key business outcome (employee engagement, quality, market responsiveness, etc.). Job Responsibilities

  • Serves as a trusted advisor and mentor for individuals, teams, teams of teams, and aligned leadership on lean & agile values, principles and techniques for improving how they work together effectively
  • Encourages system level transparency to identify and reduce/eliminate organizational impediments which limit team and system level agility; provides recommendations to address roadblocks and areas of opportunity
  • Champion and support people's willingness to experiment, inspect, and adapt to discover new ways of working more effectively together by fostering a continuous learning environment
  • Actively listen and seek to understand without attempting to own the problems of the person or team you're working with
  • Gauges team/team of team's performance, identify improvements, and recommend capabilities needed to accelerate teams' path of agility
  • Identifies emerging good industry practices and work with Agile Center of Excellence/Methodology Leads to help implement improvements to agile methods and practices
  • Knowledgeable in different frameworks and methods and can articulate their usage with practical experience, but also see them for what they are - tools and techniques to enable you to foster capability in an org.
  • Influence by building positive relationships, helping people connect specific practices to capabilities and outcomes, get support for incremental change and help communicate results and effect of change effort
  • Participates in or leads complex problem-solving activities to define problems, assess current state root causes, design and test solutions, and implement solutions leading to desired outcomes
  • Provides feedback to management at all levels regarding the progress of agile capabilities/competencies within their team's organization/domainPreparation, Training & Experience
    • Minimum 5 years' experience in the related field
    • Advanced knowledge of and practical experience with Lean-Agile methods and frameworks as typically acquired and years of experience in coaching, mentoring, teaching, and facilitating multiple teams.
    • Bachelors` degree in relevant field (business, computer science, humanities, etc.)
    • Previous experience as a scrum master or product owner required. Knowledge of relevant domains/ products/ journeys preferred.
    • At least one advanced coaching training/certification or equivalent knowledge/experience from a reputable Lean/agile organization (ICAgile Professional - Agile Team Facilitation (ICP-ATF), ICAgile Professional - Agile Coaching (ICP-ACC) preferred
    • Training/certification or equivalent knowledge/experience in one or more scaled models (for ex: SAFe SPC, Scrum@Scale Practitioner, etc.)
    • Solid repertoire of coaching and facilitation techniques. Strong communication skills with ability to process and explain complex technical concepts and align organization on decisions. Utilizes team collaboration to create innovative solutions efficiently
    • You are resilient working on trying different approaches and new paths even when met with resistance
    • Can identify when individuals do not have shared understanding, and promote inclusion and equity to ensure all perspectives/voices are heard and factored into change decisions

Keywords: Liberty Mutual, Somerville , Agile Coach, IT / Software / Systems , Somerville, Massachusetts

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