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Risk Control Technical Director, General Liability, Remote

Company: Liberty Mutual
Location: Somerville
Posted on: May 11, 2022

Job Description:

The hire must be located in the Eastern or Central time zone. Under limited supervision, provides general liability expertise across multiple industries and coverage applications including Products, Premises/Operations, Completed Operations, Contractual, Personal & Advertising Injury, Professional, Business Continuity and Environmental. Recognized as a thought leader, providing consultative guidance to strengthen underwriting risk selection and retention across multiple areas including: Recognized as a thought leader to Risk Control by continually analyzing the portfolio, keeping informed about industry trends, and overseeing the implementation of ideas and recommendations across the department. Facilitates training and mentoring to Underwriting, Risk Control, and Claims. Accountable for communication and execution of high-quality risk assessment reports and client service plans. At least half of the work supports the General Liability Product Director with talent development and executing the Risk Control general liability business strategy. The remaining capacity is to carry out risk assessment survey requests and deliver general-related consulting services directly with customers. Completion of this dual role will require a balance of:

  • Ability to influence others without direct authority.
  • Leads and manages general liability specialist network with Product Director input.
  • Develops others' technical and consulting skills demonstrating skill progression.
  • Participates in the quality process through regular reviews.
  • Engages in external industry, standards, or trade associates to support brand awareness and translate current information to the Risk Control organization.
  • Delivers direct customer service primarily focused on complex technical/consulting needs across the organization.
  • Demonstrates business impact by completing risk control service projects.
  • Supports the acquisition and retention of profitable business. Key Capabilities and Characteristics:
    • Strong leadership, business acumen, technical and consulting capabilities, and project/change management skills used to contribute to development of strategic plan for the general liability discipline.
    • Advanced knowledge of loss prevention principles, practices, and core service capabilities as they relate to performance and profitability.
    • Experience with service planning/execution, risk assessment, solutions management, ability to demonstrate results (ROI).
    • Inquisitive thinking and problem-solving skills used to influence change.
    • Adaptability to changing and competing priorities demonstrating resilience and flexibility.
    • Strong collaboration skills and commitment to continuous improvement.
    • Ability to develop and maintain relationships with other departments, peers, and industry contacts.
    • Advanced interpersonal, oral, and written communication skills.
      • Required: Bachelor's degree in related field (or equivalent work experience and designations)
      • A minimum of 10 years relevant experience in Risk Control or progressive safety and health field with a focus on General Liability line of business.
      • Demonstrated leadership, relationship building, and ability to influence others without direct authority. Demonstrated ability to effectively coach and develop others.
      • Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management, and progress measurement.
      • Fully effective relationship building, interpersonal, writing, and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts.
      • Preferred: Professional certification: CSP, ARM, CRM, CPCU, CIH, CPE, CFPS, PE.
      • Position requires up to 30% travelAt Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" onIDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Keywords: Liberty Mutual, Somerville , Risk Control Technical Director, General Liability, Remote, IT / Software / Systems , Somerville, Massachusetts

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