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IT Application Manager

Company: Somerville
Location: Somerville
Posted on: May 19, 2023

Job Description:

The IT Application Manager is responsible for managing the evaluation, prioritization, planning, budgeting, and execution of new/existing systems initiatives for the City as well as the implementation of complex systems and interfaces. Employee performs numerous similar related duties.Essential Functions:The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

  • Serve as lead project manager in the planning and implementation of a Time & Attendance system across the entire city.
  • Assist in management of the complete lifecycle of the Munis ERP application used across the city.
  • Act as an advisor for any new technology or process automation
  • Act as a vendor liaison as required
  • Manage and deliver the required system deployment for each phase or stage of projects.
  • Ensure quality is achieved as planned for each milestone of the project.
  • Monitor progress, compare to baseline and report progress against schedule
  • Manage and oversee projects for completion on time and within budget.
  • Report to respective stakeholders on any unresolved issues and escalate when necessary
  • Conduct and manage system integration tests and User Acceptance Tests
  • Monitor system performance, availability, reliability and compliance to technical standards
  • Support users as needed
  • Track and report on issues and problems with the systems and follow-up with the vendor and users on resolution
  • Directly supervises some project related activities for information technology program related employees
  • Assign duties and communicate expectations to ensure successful implementation or project completion
  • Provide guidance and direction regarding the creation of goals, action plans and timelines as they pertain to department projects
  • Collaborates with department heads on new purchases related to surveillance technology and building impact reports as necessary.Recommended Minimum Qualifications:Education and Experience: Bachelor's Degree and five (5) years' experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.Knowledge, Abilities and Skill:Knowledge:
    • Extensive experience in the areas of time and attendance and payroll systems is required.
    • Deep experience with implementation, testing and support of a time and attendance system in a complex environment (Executime, Kronos, Workday, etc.)
    • Knowledge of building policy documents designed in the area of surveillance technology equipment and software is preferred.
    • Previous working knowledge of Tyler Technologies Munis ERP (currently, Accounting, Budgeting, Payables, Contract Management, Purchasing, Billing, Payroll, Human Resources, Collections, Document Management and Administration) or other ERP applications.
    • Expertise in accounting, payroll, and billing processes preferred.
    • Proficiency in Microsoft Office Product Suite including Outlook.
    • Familiarity with Microsoft Project or other scheduling software is desired.
    • Knowledge of one or more of the following Databases: SQLServer, Oracle, MySQL, Informix, DB2, Filemaker, or MS-Access.
    • Experience with Report Writer applications (Crystal Reports, SSRS, etc.).
    • Experience with methods of system interfaces and integrations (API, etc.).Abilities:
      • Install software, test functionality, and maintain logs on project activities and generate reports.
      • Communicate clearly, both orally and in writing
      • Ability to maintain, manage and organize records and information
      • Ability to make presentations to City employees and communicate complex technical details in a manner that makes it easier for audiences to comprehend.
      • Ability to understand Database schemas and tables and run custom SQL queries is preferred.Skill:
        • Software Deployment Life Cycle - Requirements, Deployment, Integration Testing, User Acceptance Testing and product acceptance.Work Environment:The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. Employee may be required to work beyond normal business hours in response to attend evening meetings or complete work assignments.Physical and Mental Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions.Physical Skills: Minimal physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. There may also be some occasional lifting of objects such as office equipment or photocopy paper (up to 30lbs.). On occasion, more physical effort is required when moving or setting up computer equipment.Motor Skills: Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone, personal computer and/or most other office equipment including word processing, filing and sorting of papers. Skills in repairing computers and related equipment may require more precise fine motor skills.Visual Skills: Visual demands require constantly reading documents for general understanding and analytical purposes.Hours: Full-TimeSalary: $92,006.73 annualized + benefitsUnion: Non-UnionDate Posted: April 7th, 2022
          City of Somerville residents are especially encouraged to apply.
          The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
          Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request. Persons with disabilities who need auxiliary aids and services for effective communication (i.e., CART, ASL), written materials in alternative formats, or reasonable modifications in policies and procedures in order to access the programs, activities, and meetings of the City of Somerville should please contact Adrienne Pomeroy at 617-625-6600 x 2059 or
          Pre-Employment Requirements for All Employees:

          • MA Criminal Offender Record Information (CORI) clearance
          • Proof of COVID-19 vaccination
          • Completition of Conflict-of-Interest Law Education training for municipal employees

            COVID-19 Vaccination Requirement:
            To better protect the health and safety of staff and the public, all City of Somerville employees must be fully vaccinated against COVID-19 as of November 1, 2021. Exemptions and/or reasonable accommodations are not guaranteed and will be reviewed by the City of Somerville Human Resources Department on a case-by-case basis. Learn more at .
            Overview of Benefits Somerville Offers:

            • 4 weeks annual vacation (for non-union positions) union positions vary by contract
            • Medical insurance through the Group Insurance Commission (GIC) - 80% of premium costs paid by City
            • Dental coverage low and high plans through Cigna
            • Vision care through Vision Service Plan (VSP)
            • Long term disability through Sun Life
            • Group and voluntary life insurance through Boston Mutual
            • Health Care and Dependent Care flexible spending through Benefit Strategies
            • Deferred compensation plans through a choice of three vendors
            • Free, confidential services through the Employee Assistance Program (EAP) provided by E4Health
            • Annual cancer screening & wellness release

            • Tuition reimbursement
            • MBTA pass program
            • FREE Blue Bikes membership
            • Eligible employer for the Public Service Loan Forgiveness Program (PSLF)

              Benefits listed are for benefits-eligible positions and the above information is meant to be a general overview of the benefit programs offered by the City of Somerville and not a binding contract.

Keywords: Somerville, Somerville , IT Application Manager, IT / Software / Systems , Somerville, Massachusetts

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