Cloud Services Systems Administrator (2nd Shift) - Somerville, MA

Company: FirstLight Fiber
Location: Somerville
Posted on: September 16, 2023

Job Description:

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Cloud Services Systems Administrator (2nd Shift) Full Time Somerville, MA, Somerville, MA, US 7 days ago Requisition ID: 1463 FirstLight is a premier Managed Service Provider that offers fully managed technology solutions and data center services. We are expanding our Somerville, MA engineering team and are looking for technology professionals with 3+ years of experience supporting critical IT infrastructures and customers. - The right candidate will be part of a tight knit, customer focused, and highly collaborative team that emphasizes knowledge sharing and skills development. - This position is 2nd shift, 3:00pm to 12:00am (Monday through Friday), onsite at our Somerville, MA office. Firstlight Incentive Benefits Package:

• Paid Time Off (Vacation, Personal/Sick, Floating Holidays)
• Competitive 401(k) program with company match
• Tuition Reimbursement Primary Responsibilities
  • Support of new and existing mixed VMware, Microsoft, and Linux managed environments through monitoring and tickets. -
  • Troubleshoot Tier 1 and 2 events for managed VMware, Microsoft, and storage environments
  • Perform cloud backups, patching, and participate in disaster recovery testing. -
  • Participate in customer projects, including onboarding and offboarding
  • Contribute to excellent customer service, communication, process support, and accountability Required Technology Skills Minimum 3+ years of hands-on experience with support of mixed Microsoft and Linux environments with the following technologies.
    • VMware 7/8
    • Microsoft server and AD
    • Clustering, replication, and high-availability technologies
    • High-performance storage
    • Enterprise systems and security
    • Storage networks
    • Acronis, Veeam, Zerto backup and disaster recovery technologies
    • Application firewalls and load balancers
    • IP networks, VLANs, subnetting, and common network protocols
    • IIS, Apache
    • Disaster Recovery Required Functioning
      • Detail oriented with excellent organizational skills combined with strong written and oral communication skills
      • Independent self-starter who is able to successfully complete job functions with minimal supervision
      • Reliable and a responsible team player (documentation, mentoring, and collaboration)
      • Strong desire to learn new skills and apply knowledge to solve unique challenges and improve the team.
      • Providing excellent service while interacting with customers Certification and Education
        • VMware VCP or VCAP
        • Microsoft MCSA server 2016
        • BA/ BS in relevant subject preferred but not required. About FirstLight FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight's clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments. FirstLight is committed to cultivating and preserving a culture of diversity, equity and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight's equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

Keywords: FirstLight Fiber, Somerville , Cloud Services Systems Administrator (2nd Shift) - Somerville, MA, IT / Software / Systems , Somerville, Massachusetts