Director, Commercial & Medical Information Systems

Company: Xenon Pharmaceuticals Inc.
Location: Boston
Posted on: May 24, 2025

Job Description:

Director, Commercial & Medical Information SystemsBoston, MA, USAJob DescriptionWho We Are:Xenon Pharmaceuticals (NASDAQ:XENE) is a neuroscience-focused biopharmaceutical company committed to discovering, developing, and commercializing innovative therapeutics to improve the lives of people living with neurological and psychiatric disorders. We are looking for great people who thrive in a respectful, collaborative, inclusive, and productive culture to join the Xenon team.What We Do:We are advancing an exciting product pipeline to address indications with high unmet medical need, including epilepsy and depression. Our flagship azetukalner program represents the most advanced potassium channel modulator in clinical development for multiple indications. Building upon the positive results and compelling data from our Phase 2b "X-TOLE" study in adult patients with focal epilepsy, our Phase 3 epilepsy program includes multiple clinical trials evaluating azetukalner in patients with focal onset seizures and primary generalized tonic-clonic seizures. In 2024, we are planning to initiate a Phase 3 azetukalner program in major depressive disorder, based on topline data from our Phase 2 "X-NOVA" clinical trial.About the Role:We are seeking a Director, Commercial and Medical Information Systems to join our team. This role will be the IT business partner for the Commercial and Medical Affairs functions at Xenon. The Director will partner with those groups to develop and execute against a functional technology roadmap, support existing enterprise applications such as Veeva MedComms and Vault CRM for Medical, and ensure effective and secure data exchange with external service providers. In addition to designing, building, and supporting systems, the Director will facilitate the design and adoption of effective data governance and lifecycle management processes, including the design and implementation of new technology to support these practices as needed. The Director will act as the primary point of contact for the designated user groups on all topics related to IT and will partner with colleagues in IT to resolve issues and deliver solutions. The Director will also ensure that IT-sponsored initiatives and standards are tailored to meet the needs of colleagues in the Commercial and Medical Affairs functions and are successfully adopted by those groups.This position reports to the Senior Vice President, Information Systems and will be located in the Boston, MA, USA office. The level of the position will be commensurate with the candidate's education and industry experience. This role is a hybrid position, requiring a minimum of 2 days per week in the office.RESPONSIBILITIES:

• Act as the IT owner for all relevant functional systems and collaborate with functional system owners and colleagues in IT to evolve the support model based on the needs of the users and the overall IT strategy.
• Partner with key stakeholders in the Commercial and Medical Affairs to develop and execute against a functional technology roadmap encompassing current and future systems to address existing pain points, maximize the usage and value of existing systems, and develop new capabilities to support a planned product launch.
• Serve as the primary point of contact between the Commercial and Medical Affairs functions and IT to resolve issues, align on processes and standards, and ensure awareness and alignment on key initiatives (function- or IT-sponsored).
• Actively collaborate with other IT business partners to manage common or cross-functional requirements and project dependencies, and to ensure an effective enterprise approach to system planning and design.
• Facilitate effective IT planning, governance, and project delivery as these processes evolve.
• Collaborate with the head of Data Architecture and Engineering to ensure effective and secure data exchange with external providers.
• Design, develop, and document effective data flows and integrations among systems to enable efficient processes and workflows.
• Collaborate with the head of End User Computing to effectively on-board and support a field sales force.
• Manage vendor relationships (e.g., software and service providers) in the context of both project delivery and ongoing operations to maximize value to Xenon.
• As a member of the IT Leadership Team, contribute to the development and execution of the strategy to evolve the overall IT operating model.
• Develop and propose short- and long-term objectives for the function in accordance with overall Company strategies and plans.
• Plan and manage budget proposals and approved budgets in accordance with the Company's strategic and operating plans and Finance policies.
• Recruit, lead, direct, develop, coach and evaluate direct reports, if any, in accordance with the Company's Human Resource policies and practices.QUALIFICATIONS:
  • Minimum undergraduate degree in Computer Science, Informatics, or related discipline.
  • At least 10 years of progressive information technology / informatics experience in a commercial life sciences organization, including people management.
  • Domain knowledge of the work performed within the Commercial and Medical Affairs functions.
  • Knowledge of compliance requirements relevant to the Commercial and Medical Affairs functions and experience delivering relevant solutions.
  • Demonstrated ability to set direction and lead while simultaneously performing hands-on work.
  • Proven ability to diagnose and solve problems, and to identify opportunities to leverage technology and data.
  • Broad knowledge base of cloud technology offerings as they relate to life sciences.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills that support quickly building rapport with IT colleagues, functional stakeholders, and external vendors.
  • A problem-solving mindset focused on understanding root causes and developing robust solutions.
  • Ability to work flexibly in a fast-paced environment with a strong work ethic and positive attitude.The base salary range for this role is $212,261 to $233,058 USD; we will consider above this range for exceptional candidates. Base salary is determined by a combination of factors including education and other qualifications, years of relevant experience, and internal equity.Our Total Rewards program includes base salary, target bonus, and stock options, as well as a full range of benefits including medical, dental, vision, and retirement savings programs with company matching contributions.Xenon encourages time to rest and re-charge through vacation, personal days, sick days, and an end-of-year company shutdown. Xenon highly values employee development and has an expanding Training, Learning & Development program.As part of our hiring process, Xenon conducts background checks for finalist candidates.To apply for this position, click Apply Now to complete the application. We thank all applicants for their interest; however, only those chosen for interview will be contacted.
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Keywords: Xenon Pharmaceuticals Inc., Somerville , Director, Commercial & Medical Information Systems, IT / Software / Systems , Boston, Massachusetts