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Senior Systems Engineer

Company: CTI Education Group
Location: Somerville
Posted on: April 5, 2021

Job Description:

About Us: As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. General Summary/Overview Statement Partners Healthcare Systems' (PHS) Enterprise Research Infrastructure and Services (ERIS-- ) is immediately seeking a Senior SysOps Engineer with experience in Linux, Docker, Kubernetes, Ansible, Puppet, Cloud computing and leveraging REST APIs for automation.--You will be a key member of the team and will have a broad range of DevOps responsibilities. The role is responsible for managing and maintaining Linux VMs ecosystem, integrating technologies as needed, and automating the most critical operational procedures for the Enterprise Data and Analytics ecosystem. The role is challenging and varied, requiring modern IT Ops, security, and automation skills. Using your knowledge, you will develop and maintain the infrastructure needed to support research. In the course of expanding and improving the service capability, you will select and deploy new technologies and create how-to guides for the internal team and end users. Candidates are not expected to be deeply knowledgeable in all areas but must demonstrate the ability and desire to learn and to support a large and diverse environment. Ideal candidates thrive on variety and innovation in their daily work, on interaction with customers who are world-renowned leaders in their scientific field, and on working with a wide range of technologies in an academic environment. ERIS enables and provides technology and solutions to the highly successful and innovative research and clinical programs of the top teaching hospitals in the world--Massachusetts General (MGH #1 healthcare research organization ), Brigham and Women's (BWH #2), McLean (# 23) and Spaulding Rehabilitation (#24). Principal Duties and Responsibilities

  • Deploying and maintaining company systems to ensure the availability, performance, scalability and security of our service offerings.
  • Develop and promote automation methodologies to drive continuous delivery and integration.
  • Implement version control systems and CI/CD pipelines for Infrastructure as Code and other applications to guarantee as solid change control mechanism across the entire stack.
  • Leveraging--prior programming--knowledge to automate frequent user requests and provisioning processes using APIs
  • Implement monitoring solutions for infrastructure (servers and containers) and applications, to ensure health, performance and availability of all services.
  • Design, implement and maintain modern, and easy-to-scale log aggregation solutions with auto-discover capabilities to monitor and troubleshoot infrastructure and application issues.
  • Analyze the result of servers, containers and applications monitoring and implement changes to improve performance and resources utilization.
  • Implement and maintain backup and Disaster Recovery solutions to guarantee service continuity.
  • Suggest cybersecurity solutions and process improvements to help minimize the risks to computer network defense threats.
  • Analyze and resolve customer and technical problems.
  • Develop, publish and maintain knowledgebase articles and documentation on systems features, best practices and usage how-to's as well as training and reference materials for the community using the ERIS wiki and knowledge management tools.
  • Perform other duties as assigned or required by the situation and circumstances.
    • BA/BS/engineering degree required or equivalent combination of skills/experience. Advanced degree in engineering or related scientific discipline preferred.
    • +8 years of experience in managing/administering Linux server environments
    • +2 years of experience with administration, support, and maintenance of VMware, vSphere, vCenter and ESXI servers
    • +2 years of experience with automation and configuration management using Ansible, Chef, Puppet and GIT
    • +1 years of experience with monitoring tools like Prometheus, Grafana, Zabbix
    • A combination of education and experience may be substituted for requirements. Skills/Abilities/Competencies Required
      • Significant experience with Linux Systems Administration, including Ubuntu and CentOS.
      • Configuration Management experience, especially Ansible.
      • Able to configure monitoring for production infrastructure and applications, using tools like Zabbix and Prometheus.
      • Log aggregation and metering solutions like ELK, Splunk, etc.
      • Proficiency in one or more administrative languages such as Bash, Ruby, Python, PowerCLI, etc.
      • Have experience with Jenkins, Travis CI or other CI/CD tools
      • Strong understanding of source code version control systems, Git, and code branching/merging strategies
      • Some networking knowledge, e.g. firewalls/ports/subnets/vpn
      • Understanding of DHCP, DNS, TCP/IP, NFS, SMB and HTTP network protocols.
      • Strong verbal and written communication, ability to write clear technical documentation.
      • High level of initiative and eagerness to learn new technologies.
      • Nice to haves:
      • Knowledge of cloud infrastructure architecture and managed services for Azure, AWS, or GCP
      • Container-based runtimes using Docker and container orchestration using Kubernetes.
      • Familiarity with information technology security and data privacy considerations applicable to a healthcare environment is advantageous. Working Conditions
        • Standard office environment with travel to Hospital locations in the Boston Metro area including the data centers
        • As projects and priorities dictate, flexible work and off-hours are required including evening, night and weekend hours to cover events, roll-outs and special projects
        • Occasionally lift and carry supplies and equipment weighing up to 25 pounds. Supervisory Responsibility
          • No direct reports; provides guidance to less seasoned and new staff Fiscal Responsibility
            • Demonstrates fiscal responsibility by effectively using Partners resources meeting project estimated time is required. Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.-- Primary Location MA-Somerville-MGB Assembly Row Work Locations MGB Assembly Row Job Systems/Network Administration Organization Mass General Brigham(PHS) Schedule Full-time Standard Hours 40 Shift Day Job Employee Status Regular

Keywords: CTI Education Group, Somerville , Senior Systems Engineer, Other , Somerville, Massachusetts

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