Dunkin' Crew Member Full-time - Hiring Immediately
Company: Hudson Group
Location: Somerville
Posted on: April 5, 2021
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Job Description:
GROW With US!For 30 years Hudson Group has led the way and
prides itself in knowing what matters in travel retail. As airports
and transportation terminals have evolved, so has Hudson Group,
striving to bring sophistication and convenience to today's
traveler.Position: Dunkin' Crew MemberLocation: Boston Logan
International AirportJob Type: Full TimeRate of Pay: $15.40 per
hourShift: Early morning 4:30am to 12:30pm weekdays and weekends
(AM transportation to the airport will be paid for by the company
for this shift only)ORShift: Mid-shift & Evening Shift - Ability to
work any shift between the hours of 10:00 am and 9:00 pm on
weekdays and weekendsPURPOSE:Provide excellent customer service and
maximize sales by assisting in the daily operation of the store.Job
Duties: Acknowledge and greet customers as they enter the store and
while in the store. Communicate appropriately with fellow team
members, treating others fairly and with respect. Respond
positively to feedback and direction given. Hold themselves
accountable for their responsibilities on their shift. Adhere to
schedule and arrive ready to work on time. Hold guests as highest
priority and ensure each guest is highly satisfied with his/her
experience. Respond to specific guest needs and resolve problems
with a sense of urgency. Adhere to Brand standards and systems,
delivering quality food and beverage to each guest. Maintain a
clean and neat workstation; complete thorough cleaning of guest
areas as directed. Complete all required training and support the
training of other team members. Effectively execute restaurant
standards and marketing initiatives. Prepare all products following
appropriate recipes and procedures. Follow all procedures related
to cash, cleanliness, food safety, and restaurant safety and
security. Comply with all restaurant, Brand and franchisee
policies. Know and follow all Company Policies, Receiving
Procedures and Receiving Room Standards. Understand all store Loss
Prevention Procedures designed to minimize internal and external
shrink. Work with other employees to receive all shipments in a
timely manner. Sort and price all merchandise accurately and
efficiently. Write and acknowledge orders. Deliver merchandise to
stores. Prepare merchandise for return to vendor accurately and on
time. Immediately inform management of any out of stock situations.
Helps train new associates. Communicate effectively with customers,
fellow employees and store management. Know basic store layout to
assist customers in their selection of product and be able to
answer customer questions about the entire store. Be knowledgeable
and familiar with the surrounding businesses/offerings within the
facility to assist customers. Help maintain a neat, clean,
organized store including sweeping, dusting, straightening of
merchandise on store fixtures and displays. Report shoplifting
incidents or internal theft situations to store management. Perform
light maintenance in stores. Drive company vehicle as required.
Perform related work as assigned.Knowledge, Skill & Ability: 6+
months of customer service experience an asset Must be able to
fluently speak/read English Capable of counting money and making
change Able to operate restaurant equipment (minimum age
requirements may apply) Anticipate and understand guests' needs and
exceed their expectations. Set compelling targets and deliver on
commitments. Ability to interact with diverse personalities Ability
to multi task when completing projects. Ability to lift 40
lbs.Education & Experience: High School Diploma or equivalent. One
or more years of food and beverage and stockroom
experience#AF123
Keywords: Hudson Group, Somerville , Dunkin' Crew Member Full-time - Hiring Immediately, Other , Somerville, Massachusetts
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