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Associate Director, Portfolio Unbranded Patient Marketing

Company: Takeda
Location: Somerville
Posted on: May 3, 2021

Job Description:

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionAre you looking for a patient-focused company that will inspire you and support your career? If so, be empowered to take charge of your future at Takeda. Join us as an Associate Director, Portfolio Unbranded Patient Marketing, located at our Cambridge, MA facility.Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. As an Associate Director, Portfolio Unbranded Patient Marketing, working on the Hematology Portfolio Strategy Team, you will be empowered to be strategic and innovative, and a typical day will include:POSITION OBJECTIVES:As a key member of the portfolio marketing team, the Associate Director will own essential unbranded patient components for the hematology franchise. The Associate Director will work to continue to advance Takeda's reputation as the leader in hematology for over 70 years. The Associate Director will have the opportunity to work across a portfolio of 8 products in multiple therapeutic areas in a large franchise of products throughout the life cycle.The Associate Director will own end-to-end unbranded patient CRM (strategy, planning, and execution), social influencers, and unbranded patient education materials, delivering innovative critical education to a tight knit community. This role will require significant thought leadership, customer focus, marketing discipline, and analytical rigor.This role will also be accountable for bringing expertise and leadership to advance digital priorities across the franchise. Specifically, developing and maintaining customer experience maps, ensuring adherence of customer privacy and compliance practices, drafting of marketing campaign business rules and requirements, as well as identifying and partnering with analytics teams to develop and utilize sound measurement/reporting constructs for all programs.The Associate Director will ensure that all Digital/CRM activities align and integrate well with the existing Digital/CRM multi-channel ecosystem.POSITION ACCOUNTABILITIES:Be an expert on consumer multi-channel solutions. Envision, prioritize, and implement multi-channel solutions that deliver measurable short & longer-term business impact to the franchiseRefine the strategy, execution, and implementation for customer-centric CRM program while establishing goals and metrics by mining and segmenting customer data and closely coordinating between Brand teams, Multi-Channel Marketing partners, and agencies/vendorsDefine vision, strategy, and implementation (content and processes) for legally and compliantly engaging with social influencersContribute to brand plans at the strategic level for both brand teams and franchiseOwn unbranded patient material education pieces and ensure their business value is captured through all relevant channels. Own the living centralized catalogue of all current patient pieces, project owners, part numbers, while detecting patient education gaps as well as updating previously created pieces with an eye for consolidation, clarity, and patient centricityCollaborate across other digital channels (e.g., website, search, mobile)Own agency relationships and hold agencies accountable to Takeda standards, timelines, and budgetsIdentify and incorporate best channel marketing practices and Takeda standards. Share insights, best practices, and innovations from both internal and external sources, pharmaceutical, digital health, and other industriesLead training, development of cross-brand approaches, or issue resolution as needed, for the franchiseEDUCATION, BEHAVIORAL COMPETENCIES AND SKILLS:Deep understanding of patient and digital marketing with analytics bent and test-and-learn mindsetAbility to think big picture and also seamlessly manage execution of multiple tactics by engaging key stakeholders within Takeda and with agency representativesBe a team player that is readily willing to help other strategic marketers in a fast-paced environmentRequired:Bachelors' Degree10+ years of experience with increasing responsibilities in data-driven consumer marketing, CRM, and marketing automation preferredDigital marketing experience in healthcare, consumer packaged goods, financial services, or at a digital agencyDeep knowledge of the digital space combined with demonstrated experience/success in CRM or social media, ideally bothStrong understanding of multiple channels of marketing and customer engagement.Proven experience in developing and implementing digital plans and marketing communication plansDesired:Quantitative MBA with hands-on, growth hacker/startup experienceExperience in commercial pharmaceutical or with an innovative Healthcare-related organizationSkills: Collaborationwork closely with brand teams, legal, medical, regulatory, field, patient services, thought leader liaisons, patient community education, etc. to ensure tight coordination and show up as One TakedaInfluencing without authority combined with situational leadership to capture feedback, bring others along, and drive consensusIndustry knowledgeunderstanding of the pharmaceutical industry and ability to quickly learn the disease stateFranchise knowledgeability to quickly learn multiple therapeutic areas, products, and brand strategies and tie to patient journeyAdept at analytics and insightsStrong project management and exceptional communication skillsboth verbal and writtenBudgetingmanage expenses and ROI with agencies, vendors, and across initiativesManagementability to set priorities, develop workflow processes, and direct people as necessary Ability to analyze a situation quickly, formulate recommendations, and operate autonomously while intuiting what to elevateLICENSES/CERTIFICATIONS:NoneTRAVELREQUIREMENTS:Travel to internal and external meetings including overnights and weekends will be required, estimated up to 15% travel.This Job Posting Excludes CO ApplicantsWHAT TAKEDA CAN OFFER YOU: 401(k) with company match and Annual Retirement Contribution PlanTuition reimbursement Company match of charitable contributionsHealth & Wellness programs including onsite flu shots and health screeningsGenerous time off for vacation and the option to purchase additional vacation daysCommunity Outreach ProgramsEmpowering Our People to Shine Learn more at .Takeda is an EEO employer of minorities, women, disabled, protected veterans, and considers qualified applicants with criminal histories in accordance with applicable laws. For more information, visit Phone Calls or Recruiters Please.LocationsUSA - MA - Cambridge - Binney StWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull timeJob InfoType: Full timeLocation: USA - MA - Cambridge - Binney StSDL2017

Keywords: Takeda, Somerville , Associate Director, Portfolio Unbranded Patient Marketing, Other , Somerville, Massachusetts

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