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Senior Subrogation Resolution Representative

Company: Liberty Mutual Insurance
Location: Somerville
Posted on: May 4, 2022

Job Description:

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.? Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on?IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Subrogation Resolution Representatives (3rd Party Demands) coordinate, investigate, negotiate and pay moderately complex subrogation cases in multiple claims lines. In this role you will have the opportunity to impact the organization's bottom line by paying what we are owe for property damage liability claims The right candidate must have strong time management and investigative skills and be passionate about negotiating liability and damages. You will also need to have a high level of attention to detail and adhere to all applicable statutes, regulations, and corporate compliance protocol. You'd be a great fit if you are: A Strong Communicator: On a daily basis you will be communicating with policyholders, other insurance carriers, vendors and internal partners. Strong communication skills will make you successful in negotiating claims to resolution timely while engaging in positive interactions with our partners. A Claims Professional: You should have a firm understanding of coverage and liability as well as basic policy/contract coverage. Additionally, you should have previous experience handling collision, property damage liability, and/or comprehensive claims. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different cultures, environments, schedules, and the varying needs of your team and business. A Customer-Centric Claims Representative: Doing the right thing and integrity is in your nature. That means you sincerely care about providing our customer's an exceptional experience and are committed to ensuring all our actions keep the customers at the forefront. Responsibilities: Coordinates and pays moderately complex subrogation cases under limited team manager supervision.Negotiates settlements with responsible parties, their carriers or legal counsel.Communicates with policyholders, vendors and agents on the status of pending subrogation matters, where required by statues, regulation or service standard. Processes recovery and vendor expense payments within established authority.Preserves evidence and protects the chain of custody. Adheres to all applicable statutes and regulations and corporate compliance protocols. Reimburses third-party out of pocket expenses where appropriate.Performs other duties as assigned.Qualifications:Good interpersonal, analytical and negotiation abilities required. Time management skills are essential.Strong verbal, written and conflict resolution skills needed. Knowledge of legal liability, general insurance policy coverage and exposure required.Understanding of automobile damages and estimating experience preferredThe capabilities, skills and knowledge required is normally acquired through an Associate's degree or equivalent experience and 1 year of directly related experience.Ability to obtain proper licensing as required. See Job DescriptionPDN-962ac775-593e-45c3-a2fa-476511fdc4b8

Keywords: Liberty Mutual Insurance, Somerville , Senior Subrogation Resolution Representative, Other , Somerville, Massachusetts

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