UX Product Designer - Remote
Company: Liberty Mutual
Location: Somerville
Posted on: May 10, 2022
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Job Description:
This position can be a 100% remote Product Designer/Sr. Product
Designer -UX Product Design Team - Agent + Rep Experience Come join
the new Experience organization within GRM U.S! Experience is here
to lead the GRM U.S. Digital-First mandate and rally the
organization around transforming digital connection opportunities
into extraordinary experiences that position our company to win big
with our customers, agents and prospects. We will make digital our
competitive advantage, keeping prices low for customers,
reinvesting in market-leading growth, and becoming an admired,
first-quoted carrier. We will provide the best digital quoting
experience in the industry and make digital our primary channel for
service and claims, delivering innovative experiences that exceed
consumer and agent expectations. This is a range posting for a UX
Product Designer/Sr. UX Product Designer About the Role: We're
looking for a Product Designer to join our UX Product Design team
working on the modernization of our Agent and Service Rep
experience. You will focus across on creating best in class digital
tools for both our internal agents and reps and our external, and
independent agents. Under general direction, you will create
user-centered design solutions for the agent experience that
feature ease of use, employ best-in-class interaction design, and
optimize the user experience. You'll experience a degree of
autonomy you don't often see elsewhere. In this role you will work
with business, technical, and product leads to understand the
business vision, objectives and transformation plans to help
identify opportunities for competitive advantage. You could be a
great fit for this role if you are: A Visual Craftsman: You will
create conceptual sketches to communicate design ideas as well as
detailed design specifications for the finished product. You will
ensure brand standards are appropriately integrated into all final
designs to deliver a consistent experience. An Experience
Innovator: You will work throughout all phases of the design
process such as conceptual design, storyboards, persona/scenario
development, user task/interaction flow diagrams, information
hierarchy, wireframes and prototypes. A Customer Advocate: You will
help identify user research needs and participate in immersive user
research, concept testing, and usability testing.You will
continuously seek and integrate user feedback and test results to
optimize solutions. A Natural Collaborator: You will work with
multiple functions, including product owners and developers
throughout the product lifecycle, seeking frequent feedback and
integrating multiple considerations into your work. This role might
be for you if you have: Bachelor's degree or equivalent experience
and a minimum 5 years of experience in a related field. Experience
using methodologies such as Agile, Design Thinking, Lean UX, and
Lean Startup. Familiarity with the following core disciplines, with
demonstrated expertise in at least two and familiarity with two
others: visual design, UX design, prototyping, front-end
development, user research and/or experiment design. Exceptional
written and oral communication skills. Proven ability to present
projects and status reports to senior management. Strong
organization and analytic thinking skills, with ability to
translate moderately complex content into user scenarios, flows and
diagrams. Proven track record of collaborating effectively with
cross-functional teams. At Liberty Mutual, our purpose is to help
people embrace today and confidently pursue tomorrow. That's why we
provide an environment focused on openness, inclusion, trust and
respect. Here, you'll discover our expansive range of roles, and a
workplace where we aim to help turn your passion into a rewarding
profession. We value your hard work, integrity and commitment to
make things better, and we put people first by offering you
benefits that support your life and well-being. To learn more,
please visit
https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual has proudly been recognized as a "Great Place to
Work" by Great Place to Work US for the past several years. We were
also selected as one of the "100 Best Places to Work in IT" on
IDG's Insider Pro and Computerworld's 2020 list. We have been named
by Forbes as one of America's Best Employers for Women and one of
America's Best Employers for New Graduates-as well as one of
America's Best Employers for Diversity. To learn more about our
commitment to diversity and inclusion please visit:
https://jobs.libertymutualgroup.com/diversity-inclusion Liberty
Mutual is an equal opportunity employer. We will not tolerate
discrimination on the basis of race, color, national origin, sex,
sexual orientation, gender identity, religion, age, disability,
veteran's status, pregnancy, genetic information or on any basis
prohibited by federal, state or local law.
Keywords: Liberty Mutual, Somerville , UX Product Designer - Remote, Other , Somerville, Massachusetts
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