Senior Claims Resolution Specialist, Complex Casualty - MidAtlantic
Company: Liberty Mutual
Posted on: May 12, 2022
At Liberty Mutual, our purpose is to help people embrace today
and confidently pursue tomorrow. That's why we provide an
environment focused on openness, inclusion, trust and respect.
Here, you'll discover our expansive range of roles, and a workplace
where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to
Work" by Great Place to Work US for the past several years. We were
also selected as one of the "100 Best Places to Work in IT" onIDG's
Insider Pro and Computerworld's 2020 list. For many years running,
we have been named by Forbes as one of America's Best Employers for
Women and one of America's Best Employers for New Graduates-as well
as one of America's Best Employers for Diversity. To learn more
about our commitment to diversity and inclusion please visit: We
value your hard work, integrity and commitment to make things
better, and we put people first by offering you benefits that
support your life and well-being. To learn more about our benefit
offerings please visit: Liberty Mutual is an equal opportunity
employer. We will not tolerate discrimination on the basis of race,
color, national origin, sex, sexual orientation, gender identity,
religion, age, disability, veteran's status, pregnancy, genetic
information or on any basis prohibited by federal, state or local
law. This position will handle Auto and Homeowners Complex Casualty
Claims for the Mid-Atlantic Region.Remote position responsible for
the investigation, evaluation and disposition of complex casualty
cases on assignment, which may include an established portion of
the office/team workload and/or individual assigned cases that
present moderate to high exposure or complex coverage or liability
issues.Location is flexible, but we prefer candidates in and around
the Mid-Atlantic area with jurisdictional experience in NJ and PA.
Liberty Mutual offers flexible work arrangements to help employees
balance their days. The salary range posted reflects the range for
various locations as well as the varying pay-scale that encompasses
each of these regions and the overall cost of living for that
- Manages, investigates, and resolves claims. Investigates and
evaluates coverage, liability, damages, and settles claims within
prescribed authority levels.
- Recommends ultimate resolution on assigned cases in excess of
their authority to local claims management and Home Office.
- Identifies potential suspicious claims and refers to SIU and
identifies opportunities for third party subrogation.
- Prepares for and attends trials, hearings and conferences and
reports to Home Office and local management on status.
- Confers with trial counsel and prepares trial reports.
- Communicates with policyholders, witnesses, and claimants in
order to gather information regarding claims, refers tasks to
auxiliary resources as necessary, and advise as to proper course of
- Responds to various written and telephone inquiries including
- Ensures adequacy of reserves.
- Recommends reserve increases on cases in excess of
- Accountable for security of financial processing of claims, as
well as security information contained in claims files.
- Responsible for managing the practices and billing activities
of outside and in-house counsel.
- May assist in the absence of the Claims Team Manager,
representing the company on matters involving state or federal
- May be involved in special projects and/or mentoring at the
direction of local management.
Must have an advanced knowledge of
litigation, coverage, liability, and complex claims handling
procedures.Must be knowledgeable of state and federal laws in the
adjuster's jurisdiction.A full working knowledge of claims
operations and procedures is required.Strong written and oral
communication skills required as well as strong interpersonal,
analytical, investigative, and negotiation skills.The capabilities,
skills and knowledge required is normally acquired through a
Bachelor's degree or equivalent experience and at least 5-7 years
of directly related experience.Ability to obtain proper licensing
as required.Casualty/bodily injury experience with increasing
complexity of cases and personal authority.
Keywords: Liberty Mutual, Somerville , Senior Claims Resolution Specialist, Complex Casualty - MidAtlantic, Other , Somerville, Massachusetts
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