IT Support Specialist

Company: Hemmersbach Nordamerika
Location: Somerville
Posted on: May 14, 2022

Job Description:

IT Onsite TechnicianBe part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids Family. Thats why Hemmersbach is The Social Purpose IT Company.Your TasksWe are seeking candidates for a full-time opportunity as an onsite desktop technician. The technician will deliver the user support for the maintenance of the End-Users at our customer's location.Standard working days: Monday to Friday, 8 AM to 5 PM local timeIMAC/D
Break/Fix Support
Onsite Support
Network Support
Project Services
VIP Users Support
Device Deployment and Depot ManagementOur Requirements

• Troubleshooting hardware, software, operating system issues and problems and fixing the issues without affecting / violating the hardware warranty or customer security compliance requirement.
• Hands on experience in installing, troubleshooting and fixing desktop, printer, laptop and other computer peripheral hardware problems.
• Basic knowledge of networking to perform smart hand activity under instruction-based activities at sites.
  Ability to lift / move computer equipment weighing up to 50Lbs.
• Good written and oral communications skills with clients and management. Good people skills.
• All onsite engineers will adhere to workplace health and safety policy
• All onsite engineers will adhere to workplace access control standard
• Ability to work with deadlines and complete tasks on time.
• Good to have knowledge in AD for all Service Provider personnels
• Good to have knowledge and experience on software and OS deployment using SCCM or other deployment technologies for all Service Provider Personnels
• Level 2 Technician should have A+ Certification or similar, OEM vendor training, and a minimum of 3 years experience across multiple device platforms, customer service training.Your BenefitsBenefits
  • A highly regarded team member within an exponentially growing international IT company
    exciting projects and challenges daily and with autonomy
  • Team Spirit: strong team spirit and a great working atmosphere in a friendly team
    Direct and informal communication even at management level
  • Career Opportunities: Great possibilities for professional, personal and language training
    Buddy program to make sure you have an amazing start, a welcome pack included
  • A support package that includes: medical coverage, Dental & Vision coverage, Life Insurance, Short & Long Term disability insurance, 401K, PTO.
    
    A company that is not only continuously commercially successful but also provides a sense of purpose
    • Rhino-force.org: Our environmental protection organization protecting one of the most endangered species on this planet.
      • Kids-family.org: We take care of children that grow up without their parents in Poland and India. We dont just give them shelters. We turn their shelters into homes.by Jobble

Keywords: Hemmersbach Nordamerika, Somerville , IT Support Specialist, Other , Somerville, Massachusetts