Associate, Business Systems Analysis
Company: Santander Holdings USA Inc
Location: Reading
Posted on: June 21, 2022
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Job Description:
Dorchester, United States of America
WHAT YOU WILL BE DOING
USA Job Function Description: Responsible for designing,
developing, implementing and updating Dealer Floor Plan solutions
in accordance with the needs of the company. Activities include
evaluating, scheduling and resourcing development projects,
investigating user needs, writing Business and system requirements
into functional design documents, testing and maintaining computer
programs, and preparing installation guides and maintaining systems
documentation. Executes technical plans, system analysis, detailed
design specifications, development, unit and component testing. The
resource will work in Waterfall, hybrid Agile and Agile methodology
projects, and should be proficient writing user stories, acceptance
criteria, and managing the development and subsequent Acceptance of
the software following the specifications. The incumbent will
participate in daily standups and scrums, and will be working with
multiple technology and business teams to execute the steps in the
project. The incumbent is proficient working with third party
vendors to enable the services and features needed. Cloud/AWS
experience highly recommended.
Essential Functions/Responsibility Statements:
Leads the delivery of business requested and properties projects
requiring integration of multiple technologies.
Maintains network operating environment by supporting lifecycle
projects while ensuring compliance with configuration
standards.
Supports platform provisioning necessary to deliver capabilities
defined in network services service catalog.
Contributes to the improvement of process, procedures and protocols
to maintain a high level of customer satisfaction in the most
effective and efficient manner.
Qualifications: To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
Education: Bachelor's Degree or equivalent work experience
Work Experience: 5-9 years ; Experience as a business analyst or
related experience.
Skills and Abilities:
Ability to use analytical skills to identify key stakeholders
impacted by changes and understand their influence and authority
levels.
Strong critical / analytical thinking and problem-solving skills to
include scenario-based analysis and use case driven
documentation.
Ability to manage multiple, concurrent projects, activities and
tasks under time constraints.
Ability to utilize tact and knowledge to resolve issues, train on
specific policies and procedural guidelines.
Ability to identify risk, probability, impact and how to mitigate
risks.
Excellent facilitation skills for meeting management, and
requirements workshop planning and management.
Ability to elicit questions to gather information at the right
level of detail and scope to represent all of the stakeholder's
needs, and that lead to an understanding of the business need
rather than what they want.
Diversity & EEO Statements: At Santander, we value and respect
differences in our workforce and strive to increase the diversity
of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, genetics, disability, age, veteran status or any
other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as
sitting, standing and walking. Occassional moving and lifting
equipment and furniture is required to support onsite and offsite
meeting setup and teardown. Physically capable of lifting up to
fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights: This job description does not
list all of the job duties of the job. You may be asked by your
supervisors or managers to perform other duties. You may be
evaluated in part based upon your performance of the tasks listed
in this job description. The employer has the right to revise this
job description at any time. This job description is not a contract
for employment and either you or the employer may terminate at any
time for any reason. Bachelor of Science (BS) English
Primary Location: Dorchester, Massachusetts, United States of
America
Other Locations: Massachusetts-Dorchester,Florida-Miami
Organization: Santander Bank N.A.
Keywords: Santander Holdings USA Inc, Somerville , Associate, Business Systems Analysis, Other , Reading, Massachusetts
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