Scheduling Specialist (Hybrid) - Ambulatory Access Center/MGB Integrated Care
Company: Massachusetts General Physicians' Organization
Location: Somerville
Posted on: January 19, 2023
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Job Description:
Job Description - Scheduling Specialist (Hybrid) - Ambulatory
Access Center/MGB Integrated Care (3228708) Scheduling Specialist
(Hybrid) - Ambulatory Access Center/MGB Integrated Care - ( 3228708
) About Us Mass General Brigham Integrated Care is a system-led
operating entity formed by Mass General Brigham to develop new high
quality, low cost, innovative -community-based ambulatory care.This
work stems from Mass General Brigham's unified system strategy -to
bring health care closer to patients while lowering total health
care costs. MGB Integrated Care will provide a wide range of
offerings, including outpatient surgery, imaging, primary care,
behavioral and mental health, and specialty care, both digitally as
well as at physical locations -across the state and region. We
aspire to -be people's -first choice -for health and care - rooted
in -well-being and kindness -- by bringing world-class care closer
to -home (or at home!) -and being the -bridge -to world-renowned
hospitals and research when needed. We look for candidates who
possess not only the relevant skills and growth potential, but
positive attitudes, flexibility, creative mindsets, and genuine
passion for the work. Are you ready to join our expanding team? The
Opportunity: Scheduling Specialist, Ambulatory Access Center
General Overview We are seeking full-time Scheduling Specialists
for our growing Ambulatory Access Center to support MGB Integrated
Care's patients and providers. Responsibilities include fielding
incoming phone calls, handling online requests, performing patient
registration, placing outbound phone calls, and scheduling
appointments. This is a telephone-based position operating in a
call center style department; there is no face-to-face interaction
with patients or other customers. Our goal is to ensure that
patients, referring providers, and other customers receive timely,
efficient, and high-quality service. In this role, you get the
opportunity to directly impact patient experience and help us drive
healthcare forward! Location Our Ambulatory Access Center is based
out of our office located at 399 Revolution Drive, Somerville, MA.
Employees are expected to be onsite for all hours worked during the
first 90 days of employment for onboarding/training. There are
options for hybrid work after the successful completion of the
training program, based on performance. Qualifications
Keywords: Massachusetts General Physicians' Organization, Somerville , Scheduling Specialist (Hybrid) - Ambulatory Access Center/MGB Integrated Care, Other , Somerville, Massachusetts
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