Client Care Specialist

Company: Herb Chambers Audi of Burlington
Location: Somerville
Posted on: March 16, 2023

Job Description:

Herb Chambers Audi Burlingtonis urgently seeking a full-time, self-motivated representative to join our dealership's Internet Sales Department. This customer service position will be responsible for handling internet leads, inbound phone calls and customer retention. Immediate Opening Available. No Automotive Experience Necessary
Job Responsibilities:

• Receive inbound calls and internet leads and follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority
• Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership
• Obtain customer information and keep accurate database
• Maintain a dealership standard for response time
• Set up sales appointments with customers with the focus that all customers are prospective long-term customers
• Handle minor customer complaints and misunderstandings
• Must be available to work weekends and holidays
  Benefits Include:
  • Health, Dental, Vision and Life Insurance
  • 401k with company match
  • Flexible schedule
  • Paid time-off
  • Top-tier pay plan
  • Employee/family discount plan on products & services
  • Solid job security with s stable organization
  • Great opportunities for advancement within our stellar organization - recently voted for the 12th year in a row as one of The Boston GlobesTop Places to Work
    • Must have flexible schedule and able to work weekends
    • Must be self-motivated and performance driven
    • Must be able to attend training
    • Strong written and verbal communication skills.
    • Highly organized with the ability to learn quickly.
    • Strong computer and typing skills
    • Professional and personable demeanor.
    • No experience required

Keywords: Herb Chambers Audi of Burlington, Somerville , Client Care Specialist, Other , Somerville, Massachusetts