Call Center Representative (Work From Home)
Company: MedCost
Location: Somerville
Posted on: March 19, 2023
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Competitive
compensation and benefits - As a Call Center Rep you'll: Answer
calls from MedCost customers for benefit questions and support, and
provide resolutions as applicable for the levels defined for an
entry level call center representative; Identify Customer needs,
clarify information, research every issue & provide solutions;
Complete a clearly written, detailed, accurate documentation of all
conversations in MBS call center database; As necessary, determine
the need for escalation and the appropriate referral channels, and
send request for additional action steps...Hiring Fast >
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Keywords: MedCost, Somerville , Call Center Representative (Work From Home), Other , Somerville, Massachusetts
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