Project Specialist, Digital Solutions Delivery

Company: Brigham and Women's Hospital
Location: Somerville
Posted on: March 19, 2023

Job Description:

Job Description - Project Specialist, Digital Solutions Delivery (3234042) Project Specialist, Digital Solutions Delivery - ( 3234042 ) About Us At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways. TheProject Specialist will contribute to the success of Digital through the management of one or more mid to large, enterprise-wide projects, and the resources associated with these projects. - -Digital Solutions Delivery Training & Communications Team

• Lead large-scale Training & Communications projects including monthly release, bi-annual upgrades, off-cycle enhancements, and other projects as needed
• Utilize project management methodologies to effectively manage projects including project mission and objectives, stakeholder analysis, current and future state workflow analysis, working with internal and external SMEs, implementation timeline and plan, budget planning, tracking all deliverables, and escalating barriers and risks to leadership.
• Provide project management support for Training & Communications workstreams including scheduling, agenda planning, meeting facilitation, decision log, documentation of action items and minutes, and tracking follow-up items.
• Attend and participate in key Digital and eCare Meetings representing Training & Communications, providing project updates, and bringing back updates for Leadership and team.
• Present standing updates to Leadership and Digital on key projects, accomplishments, and risks.
• Develop and cultivate strong working relationship with internal team as well as key external stakeholders including Site Training Leads, Credentialed Trainers, Application Teams, and other Digital colleagues.
• Serve as backup support for Epic Digital Library (EDL) training asset repository SME on training assets, reporting, and access requests and provisioning as needed.
• Serve as backup support for all standing and ad hoc data analytics needs for Training & Communication from various data sources including LMS, EDL, Savyint, and other repositories. Principal Duties and Responsibilities
  • Develop project goals, objectives, approach, and scope through negotiation and diplomacy that result in a well-defined, well-sponsored project.
  • Develop workplans and timelines to meet project goals.
  • Contribute to the development of Digital strategies and solutions that align with Digital standards and strategic directions.
  • Contribute to the development of capital and operating funding requirements associated with a project. Manage a project within its budget.
  • Work independently but recognize when the involvement of senior management is required.
  • Plan, manage and oversee projects, using recognized project management methods including:
    • Definition of project scope and objectives
    • Management and status reporting tools
    • Feasibility and cost benefit studies
    • Requirements definition (functional and/or technical)
    • System testing/quality assurance
    • Training
    • Implementation
    • Post-implementation/on-going support
    • Project administrative activities
    • Documentation
    • Manage projects within the context of the larger environment including competing priorities, staffing levels, and budgetary concerns. Provide appropriate and timely problem escalation (including potential solutions where applicable) to Digital leadership, project steering committees, and executive management.
    • Provide on-going project status reports to Digital leadership, user groups, project steering committee and executive hospital management. -
    • Establish and create a positive project environment through leadership and mentoring.
    • Provide quality customer service, providing on-going communication, feedback and follow-through with customers and executive management.
    • Use/s the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
    • Other duties as assigned Qualifications
      • Bachelor's degree required.
      • 8 or more years of relevant experience.
        • A combination of education and experience may be substituted for requirements Skills, Abilities and Competencies
          • Ability to manage mid to large, complex projects, including their dependencies, team members, other resources, and timeline.
          • Ability to prioritize and delegate project demands accordingly.
          • Strong written and verbal communication and presentation skills.
          • Strong analytic and problem-solving skills.
          • Ability to work with people cooperatively and effectively from all organizational levels and build consensus through negotiation and diplomacy.
          • Ability to facilitate and work within a complex, multi-site environment.
          • Flexible, adaptable, and versatile. Supervisory and Fiscal Responsibility
            • No direct reports; may indirectly provide leadership and guidance to less seasoned and new staff
            • No direct budgetary responsibility
            • Demonstrates fiscal responsibility by effectively using Mass General Brigham resources Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
              • This position is hybrid and requires local travel and onsite days at -MGB sites, vendors, and/or conferences
                • Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.
                • Normal office working conditions. The noise level in the work environment is quiet to moderate.
                • While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.
                • Specific vision abilities required by this job include close vision, distance vision and depth perception. Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. - Primary Location MA-Somerville-MGB Assembly Row Work Locations MGB Assembly Row Job IT Project Management Organization Mass General Brigham(PHS) Schedule Full-time Standard Hours 40 Shift Day Job Posted Shift Description Hybrid role requires remote and onsite planned days at Assembly Row, likely 1-2 days per week could vary for meetings.

Keywords: Brigham and Women's Hospital, Somerville , Project Specialist, Digital Solutions Delivery, Other , Somerville, Massachusetts