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Coordinator, Patient Accounts, Workers Comp/Motor Vehicle

Company: Partners Healthcare System
Location: Somerville
Posted on: May 18, 2023

Job Description:

About Us

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, MGB supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

General Overview

The Coordinator functions under the general supervision of the Unit Manager and supervisor. This person is in charge of Workers Comp/ MVA follow-up and oversees billing for each line of business. In addition, he/she controls, coordinates, and organizes work flow for follow up and credits to ensure prompt resolution of accounts with adequate follow up and documentation.

Principal Duties and Responsibilities

* Coordinates department workflow and projects as relates to above responsibilities.

* Coordinates the timely billing and/or collection of all Workers Comp/ MVA primary and secondary claims through the use of multiple resources including Huron TRAC, STAT, Quic, FISS, CWF, X-Claim, NEHEN and EPIC as well as multiple hospital legacy systems.
* Oversees Workers Comp/ MVA and follow up for inpatient and outpatient.
* Assists in training and education of staff.
* Assists in the preparation of a variety of reports by collecting and summarizing data.
* Assists management in the handling of issues requiring referral to higher levels of knowledge.
* Maintain a current knowledge of all pertinent Workers Comp/ MVA billing regulations to ensure compliant billing and follow-up.
* Assist with the QR process as defined by Huron Revenue guidelines.
* Ability to meet established goals for quality and productivity as established by Huron guidelines.

* Review Follow-up WIP daily/weekly to ensure goals are met.
* Performs other duties, tasks, or projects as assigned.


* Minimum of two years' experience in a hospital or medical billing setting.

* Knowledge of Workers Comp/ MVA rules and regulations.

* Computer skill must include: Outlook, Word, and Excel.

* Excellent interpersonal skills necessary to deal effectively with fellow department employees, hospital staff, physicians, department heads, and patients.

* Must be able to work independently in a fast-paced environment.
* Exemplary record and references

Keywords: Partners Healthcare System, Somerville , Coordinator, Patient Accounts, Workers Comp/Motor Vehicle, Other , Somerville, Massachusetts

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