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Director, Instructional Design-Distribution

Company: Liberty Mutual Insurance
Location: Somerville
Posted on: January 8, 2022

Job Description:

Fully accountable for the creation of all Distribution training design and development solutions, while sharing responsibility for outcomes with Delivery team in Training & Knowledge Management (TKM). Develops learning solutions to support business goals and initiatives. Oversees the design and development of technical development programs and targeted learning solutions that cross organizational levels and roles across Distribution. Ensures timely delivery of program curricula and solutions that address the learning and performance needs of audiences and aligns with Distribution and Corporate goals. Oversees design staff responsible for all Distribution learning development. Responsibilities:

  • Oversees design and development of training solutions, partnering with senior level management across - Distribution and within TKM.
  • Ensures training programs support the changing needs of the business and address new initiatives.
  • Oversees the quality of all training solutions and development activities, including needs assessment, curriculum development, course design/planning and logistics, content delivery, and related materials.
  • Supports delivery teams in the implementation of training programs.
  • Designs and implements distance learning strategies, including virtual classroom learning and self-paced web-based training for technical training topics in Distribution.
  • Partners with business unit management to identify employee performance gaps and when appropriate, identifies options for addressing them through training.
  • Provides leadership, direction, and support to Distribution design staff.
  • Evaluates performance of staff by establishing objectives and measurements and provides constructive feedback on a regular basis. Manages salary and department budget allocations within SBU and Corporate guidelines.
  • Provides direction regarding expense management. Ensures assessment and evaluation mechanisms are in place to measure the impact and effectiveness of training programs/materials.
  • Shares feedback with senior level management, with recommendations for improvement in support of making a positive impact on performance and meeting business need.
  • Ensures adherence to and communicates learning and development team standards and methodology across all Distribution design staff.
  • Ensures all training programs are implemented effectively.
  • Forecasts Distribution learning and development resource needs and presents recommendations to senior level management.
  • Identifies needs and reviews recommendations for utilizing outside resources. Sources vendors and oversees quality of products and services delivered.
  • Ensures necessary budget allocations are available and approved.

Keywords: Liberty Mutual Insurance, Somerville , Director, Instructional Design-Distribution, Professions , Somerville, Massachusetts

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