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Principal SBU System Support Analyst

Company: Liberty Mutual
Location: Somerville
Posted on: May 12, 2022

Job Description:

We are currently hiring a Principal System Support Analyst in Solution Delivery. This position will collaborate with Product Owners and other Agile team members to deliver trusted underwriting rating systems solutions that support the top imperatives for Business Lines. The Principle System Support Analyst will be part of a Rating Team where governance and standard practices are the basis for all product rollouts across the various portfolios. In this role, individuals will be working on an agile squad and conducting research to determine how new products will interact with existing products, pricing and underwriting programs, as well as, conducting product platform design research to identify gaps or dependencies. This will also include designing and implementing Ratabase Product Builder code solutions, completing the necessary testing required to validate all changes, supporting the Product Owner when needed and working with technology partners to create user acceptance criteria based on rating changes for functional testing.Responsibilities:Support squad with delivery of highest priority initiatives using thorough research techniques and rating expertise using an Agile mindset. Actively contribute to the prioritization process by effectively partnering with Product Owners, business sponsors and other stakeholders to achieve portfolio goals. Partner with the Product Owner and other stakeholders to effectively prioritize product deliverables and proactively ensure transparency into research and rating activities. Provide advanced, self-directed operational and consultative support through complex rating, business and product-specific research.Provide recommendations based on technical, rating, research and testing expertise into the squad's development of complex test scenarios, execution of test plans, test cases, and to manage defects.Support department by sharing knowledge, providing training, mentoring and contributing towards a positive environment.Collaborate with technology partners to research and recommend technology investments, identify cross team dependencies and ensure quality. Performs special projects as requested.

  • Bachelor's or Master's degree in business or technical discipline or equivalent experience.
  • Master's degree preferred.
  • Minimum of 8 years related experience.
  • Thorough knowledge of business operations, objectives, strategies and global business trends in the financial services industry; current on new methods of integrating technology with business strategy.
  • Thorough knowledge of business priorities and investments required for long range success.
  • Extensive knowledge of IT concepts, strategies and methodologies.
  • Extensive knowledge of diverse technologies and new and current architectures.
  • Skills in object, data and process modeling; financial analysis and planning; migration planning; business value analysis; business process design.
  • Highly developed negotiation, facilitation and consensus building skills.
  • Highly developed oral and written communication skills.Preferred skills:
    • Commercial insurance and coverages knowledge
    • Experience with Pricing and rating systems At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" onIDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Keywords: Liberty Mutual, Somerville , Principal SBU System Support Analyst, Professions , Somerville, Massachusetts

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