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Sr. Analyst, Advanced Analytics

Company: Liberty Mutual
Location: Somerville
Posted on: May 13, 2022

Job Description:

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" onIDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Note: Depending on experience, this position can be hired at various levels. This is a remote capable role. Advance your Analytics career at Liberty Mutual Insurance- A Fortune 100 Company! The Operational Analytics department within GRM U.S. Insights & Solutions is actively searching for a highly motivated analyst to join the team. This position will provide analytical support to the GRM US value chain, focusing within Media, Sales, Service, Claims, Customer Experience or Support Operations, with the opportunity to gain broader exposure across GRM U.S. over time. The successful candidate will join one of these functional areas based on need, mutual interest and skill set. This person will be required to frame and answer operational and strategic questions from senior management and executive leadership, along with developing recommendations to drive efficiencies within GRM U.S. The ideal candidate possesses advanced analytical abilities and will be able to work collaboratively & independently. Responsibilities:

  • Conduct analytical work which directly impacts profitability, growth, and/or customer satisfaction outcomes
    • Evaluate and analyze results relative to expectation; understand, explain and communicate variances, and adapt solutions to reflect emerging insights
      • Identify and analyze key drivers of trends across various segmentation cuts
      • Create recommendations and drive implementation through effective partnership with stakeholders
      • Partner with colleagues to identify, design, quantify, and implement process/tech improvements
      • Manage aspects of moderate to complex projects and ad hoc requests to support sales/operational goals
      • Develop, update, and monitor reports or SAS queries that provide insights on key performance indicators while supporting peers in completing their analyses; help migrate regularly scheduled reports to the reporting teams
        • Bachelor's Degree in business, economics, or other quantitative field
        • Minimum 2+ years of relevant experience; Experienced hires are also encouraged to apply; Compensation commensurate with experience
        • Strong analytical and problem solving skills
        • Strong verbal and written communication skills
        • Proficiency with Microsoft Power Point and Excel required
        • Proficiency with SAS, SQL or other database language required

Keywords: Liberty Mutual, Somerville , Sr. Analyst, Advanced Analytics, Professions , Somerville, Massachusetts

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