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Building Analyst

Company: Clockworks Analytics
Location: Somerville
Posted on: August 2, 2022

Job Description:

We are seeking a mechanical engineer or field service engineer with an aptitude for data to be a Building Analyst on our team. Building Analysts are engineering professionals excited to help Facilities teams all over the world use fault detection and diagnostics to run better, smarter facilities and more efficient operations. You will be empowered to ensure clients are connected to our industry leading fault detection platform quickly and accurately, and to help our partners scale their connected services.About ClockworksClockworks Analytics is a leading provider of automated analytics for facilities management. Our passion is revolutionizing the built environment and driving smarter, more efficient buildings. Clockworks Analytics was founded within MIT's Building Science Department and has been focused on equipping clients with cutting-edge technology to significantly enhance their building operations. This means breaking the existing cycle of reactive operations and maintenance in the building industry. Our cloud-based analytics software, Clockworks, creates an unprecedented level of operational intelligence about a building, helping property teams proactively address equipment issues, improve indoor air quality, and reduce energy consumption and operational costs.Our enterprise customers and partners across the world have saved over $20M and completed 20k tasks using Clockworks' analytics-based monitoring to proactively address building health issues. We currently monitor over 400 million square feet of buildings in over 20 countries, recently completed a round of funding in Dec. 2020, and are growing rapidly.Our mission is to have a massive positive impact in the built world by empowering facilities teams.Our values are as follows:

  • Empower People
  • Listen with Intent
  • Awe our Customers
  • Make an Impact
  • Exercise Trust
  • Inspire Each Other
  • Always Improve
  • Take InitiativeWe offer a competitive benefits package including health and dental insurance, paid time off, 401k match, flexible scheduling, remote work, bi-weekly paid company lunches through Door Dash, and a Thinking Club.If you are eager to transform the building industry with us, we'd love to have join our team!Job PurposeBuilding Analysts work closely with our clients and partners to onboard accounts into the Clockworks fault detection and diagnostics platform, provide guidance to our partner onboarding teams become trained and start using the platform, take action on diagnostics information, and support their teams. This role includes working with a Senior Building Analysts, Lead Building Analysts, and Lead Service Engineers to conduct onboarding into the Clockworks platform, provide onboarding quality assurance and provide level 1, 2 and 3 engineering support to users.Core Responsibilities
    --- Ensuring clients and partners are delivered and supported with the highest quality fault detection and diagnostics product.
    --- Collaboratively completing onboarding projects and communicating timelines and milestones to ensure Clockworks analytics fulfills its role in a timely manner at a high level of quality.
    --- Conducting onboarding activities such as mapping building systems and points into an analytic information model with information from control sequences, mechanical drawings, points lists and Test and Balance Reports.
    --- Understand, evaluate, and configure Diagnostics to perform automated fault detection on customer's HVAC equipment.
    --- Review the findings and validate the results reported by the software.
    --- Train and engage customer and partner users.
    --- Walk customers through diagnostic results and root cause analysis of issues.
    --- Provide ongoing support of connected Clockworks sites.The Ideal Candidate---
    --- Has a bachelor's in mechanical engineering (or a related technical degree) and an interest in building systems or has significant field experience in a controls or services company serving the buildings industry;
    --- Learns technical and engineering solutions quickly and thoroughly, and strives to improve upon them;
    --- Can communicate technical information effectively to customers over the phone and through emails;
    --- Can effectively manage multiple projects, in multiple countries, at the same time;
    --- Is thorough and analytical with good attention to detail;
    --- Can creatively help streamline processes and find efficiencies for executing complex technical tasks;
    --- Can effectively conceive of and communicate product development ideas to company leadership and the product development teams;
    --- Is comfortable working in an environment where work processes are still being established and constantly being refined;
    --- Is motivated about changing the built environment with a new generation of tools, technologies, and business models;
    --- Would like to work in a close knit, passionate environment where communication is key and the learning experience is invaluable. Qualifications
    --- Confident, self-motivated, and comfortable quickly grasping new technologies
    --- Comfortable communicating with customer and partners
    --- Mechanical Engineering or related technical degree or 1 - 2 years related industry experience
    --- 1 - 2 years hands on experience in HVAC, controls, or fault detection and diagnostics
    --- Exposure to BAS protocols such as BACnet, oBIX and Modbus
    --- Exposure to BAS networking principals
    --- Excellent verbal and written communication
    --- Ideally, exposure to automated ongoing commissioning, fault detection and diagnostics, performance measurement and verification
    --- Ideally, exposure to with meta data applications such as use of tags and standards, e.g. Project HaystackHide

Keywords: Clockworks Analytics, Somerville , Building Analyst, Professions , Somerville, Massachusetts

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