Applications Analyst I

Company: Brigham and Women's Hospital
Location: Somerville
Posted on: May 24, 2023

Job Description:

Job Description - Applications Analyst I (3235346) Applications Analyst I - ( 3235346 ) About Us: As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. General Summary Overview Statement Under the general direction of the Patient and Provider System Senior Manager, the incumbent's duties will focus primarily on MD-Staff and Texting Bus projects. S/he will focus on production support and maintenance activities for related systems and integration assets, along with management of small integration projects. Responsibilities additionally include QA, testing, and document management for the assigned areas as well as other enterprise initiatives that fall under the MD-Staff and Texting Bus domains. Principal Duties and Responsibilities The individual will participate in MD-Staff and Texting Bus integration implementation and support activities, including activities such as: Participate in the testing, implementation, support and ongoing maintenance of new and existing MD-Staff and Texting Bus integration projects/interfaces. Develop expertise regarding MD-Staff and Texting Bus requirements. Perform system testing/quality assurance, including the creation of testing scenarios and execution of testing scripts. Troubleshoot, diagnose and accurately document problems and their probable causes and work closely with developers to identify, test and implement solutions. Possess skills in document management to assist with the creation, management and versioning of system and user documentation. Seek and accept mentorship from those with sophisticated experience. Develop and maintain strong working relationships with various Digital Health teams and other related integration teams (development and interface groups). Provide on-call support on a rotating basis (24x7). Communicate project status to senior management and other team members. Work optimally with project teams across many functional areas. Identify and pursue opportunities for process improvement. The individual will also participate in the planning, management and oversight of assigned projects while utilizing recognized project management methodology including such activities as: Definition of project scope and objectives Management and status reporting tools Function requirements (specifications) definitions System testing/quality assurance Project administrative activities The individual must insure completion of all work assignments in accordance with established project timelines. The individual must establish and build a positive project team environment through leadership, product ownership and collaboration with other team members. The individual must function both as an individual contributor and as a great teammate within Mass General Brigham's IS and the Mass General Brigham HealthCare community at large. The individual must be flexible and responsible in working on project teams with formal and informal reporting structures within Mass General Brigham's IS and the Mass General Brigham's Healthcare community at large. The individual must provide quality customer service and serve as an outstanding representative of the Patient and Provider Systems team and Mass General Brigham's, Information Systems. Ongoing communication, feedback and follow-through with customers/peers are crucial. Other duties as assigned. Diversity Statement As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research. Bachelors' Degree required. Two or more years of experience in computer systems or health care is preferred. Strong PC skills desired, including knowledge of MS Office suite software. Skills, Abilities, Competencies A successful candidate will possess the following qualities: Strong analytical and problem-solving skills. Strong written and verbal communication skills. Self-motivated, able to learn quickly and be flexible. The ability to interact with individuals from all organizational levels and build consensus through negotiation and diplomacy. The ability to understand the work environment and its competing priorities in conjunction with meeting project goals. The ability to multi-task and prioritize work accordingly. The ability to efficiently adapt to and flourish within a time-sensitive enterprise environment. Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. -We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Keywords: Brigham and Women's Hospital, Somerville , Applications Analyst I, Professions , Somerville, Massachusetts