Sales Associate
Company: Express
Location: Somerville
Posted on: May 3, 2022
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Job Description:
Store Associate - Assembly Row Job Locations US-MA-Somerville
Requisition ID 2021-10240 Overview The Brand that Gets You to
What's Next Express is the vibrant, confident lifestyle brand for
ambitious people, providing the latest fashion for style-obsessed
men and women since 1980. Our mission is to provide inspiration and
confidence through fashion to help people get to what's next in
their day, and their lives. With more than 600 retail and outlet
stores throughout the United States, Puerto Rico and Latin America,
and a best-in-class online/mobile shopping experience at
www.express.com, Express brings city-inspired style to customers
across the globe. Responsibilities The Sales Associate is
responsible for providing a great in-store shopping experience for
customers. The Sales Associate assists with additional tasks
including, but not limited to, stocking, cleaning, and folding
merchandise. Flawless Execution Maintain a clean and organized
sales floor, checkout, fitting room, and stock room to ensure the
store is safe and inviting to customers. Follow company policies
and procedures to ensure the safety of all our associates and
customers. Assist with product launch changes according to company
SOP. Provide a Great Customer Experience Deliver on all aspects of
the customer experience model. Process transactions quickly and
accurately reducing the customers wait time. Positively resolve
customer service-related issues as they arise and determine
resolution or escalate further - communicate all issues and
resolutions to Store Management. Drive credit and loyalty member
programs by explaining benefits and encouraging customers to
participate. Other essential functions may occur as directed by
your supervisor. Essential Qualifications Education: High School or
Equivalent Years of Experience: 0-2 of relevant job experience -
minimum 6 months Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and
non-business hours Meets physical requirements Preferred
Qualifications (skills and abilities) Previous reatil experience
preferred Customer service skills and ability to interact with
customers Strong verbal and written communication skills
specifically with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a
team Closing As an equal opportunity employer, Express does not
discriminate in hiring or terms and conditions of employment on the
basis of any federal, state, or locally protected class. Express
only hires individuals authorized for employment in the United
States. Notification to Agencies: Please note that Express does not
accept unsolicited resumes or calls from third-party recruiters or
employment agencies. In the absence of a signed Master Service
Agreement and approval from HR to submit resumes for a specific
requisition, Express will not consider or approve payment to any
third-parties for hires made....
Keywords: Express, Somerville , Sales Associate, Sales , Somerville, Massachusetts
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